Ohio Logistics manages the logistical activities for firms by matching companies that need products shipped with carriers that can provide the best rates and best service for the companies. Ohio...

Ohio Logistics manages the logistical activities for firms by matching companies that
need products shipped with carriers that can provide the best rates and best service for the
companies. Ohio Logistics is very concerned that it uses carriers that get their customers’
material delivered on time, so it carefully monitors its carriers’ on-time percentage of deliveries.
The following table contains a list of the carriers used by Ohio Logistics and the
corresponding on-time percentages for the current and previous year.
Carrier
Previous Year On-Time
Percentage (%)
Current Year On-Time
Percentage (%)
Blue Box Shipping 88.4 94.8
Cheetah LLC 89.3 91.8
Granite State Carriers 81.8 87.6
Honsin Limited 74.2 80.1
Jones Brothers 68.9 82.8
Minuteman Company 91.0 84.2
Rapid Response 78.8 70.9
Smith Logistics 84.3 88.7
Super Freight 92.1 86.8

Sort the carriers in descending order by their current year’s on-time percentage. Which
carrier is providing the best service in the current year? Which carrier is providing the
worst service in the current year?
b. Calculate the change in on-time percentage from the previous to the current year for
each carrier. Use Excel’s conditional formatting to highlight the carriers whose ontime
percentage decreased from the previous year to the current year.
c. Use Excel’s conditional formatting tool to create data bars for the change in on-time
percentage from the previous year to the current year for each carrier calculated in part b.
d. Which carriers should Ohio Logistics try to use in the future? Why?