Need the attached assignment done per the instructions given. I have attached a PowerPoint slide deck along with the assignment instructions. I need this assignment done by Saturday March 25, 2023 at 7 AM my time.
Comm. 1302: Nonverbal Report Assignment Read Directions Carefully: In this study, you are to observe the nonverbal cues of others, in posture, distance, gestures, and environmental space. Position yourself where you cannot hear what others are saying but can watch their nonverbal cues. NOTE: This assignment is not a quiz. I do not need definitions of the different gestures. I do need your personal observations and examples of the nonverbal cues you personally have observed. Find and describe examples of nonverbal cues that you personally have observed of the following: 1. Give two examples of complementing gestures (Two examples only) 2. Give two examples of Posture indicating mood (Two examples only,) 3. Give an example of each of these: Intimate, personal, and social. 4. Observe furniture in homes, the library, restaurants, businesses, etc. Identify one example of how people use a piece of furniture or a fixture (such as a counter) to either help or hinder communication. 5. Analyze an office. Describe placement of furniture, etc. Would this office help or hinder communication? 6. Describe your favorite clothing, a room in the house, a favorite piece of furniture, or place to hang out. What is there nonverbally that makes this place comfortable? Describe your feelings when you are in that situation. Need a report with your findings in a Word file that is no longer than two pages in length. Be specific and concise about each element of your report. Communicating for Results, 7e Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Communicating for Results Eleventh Edition Cheryl Hamilton, Ph.D. –Tony Kroll * Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization 5 Opening Quotation Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Really! Andrzjewski and Mooney (2016) found that a genuine smile from a service provider caused them to be judged as more competent by customers. Andrzjewski S. A., and Mooney, E.C. 2016 Service with a Smile, Does the Type of Smile Matter? Journal of Retailing and Consumer Services 29, 135-141 * Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Nonverbal Defined “…all intentional and unintentional messages that are not written, spoken, or sounded.” Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Remember “ You cannot, not communicate.” Paul Watzlawick Humans communicate as soon as they perceive each other. Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Nonverbal Communication Facial expressions & eye contact Body movements & gestures Clothing & personal appearance Distance & personal space Physical environment Time Types include . . . Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Culture & Nonverbal Behavior Technical Level – rules openly known & stated Formal Level – rules known; reasons not known Informal Level – neither rules nor reasons known; behaviors unconsciously learned Three levels of culture . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Eye Contact Shows interest and attentiveness Signals wish to participate Controls flow of communication In American culture . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Movements & Gestures Emblems Illustrators Regulators Adaptors Types include . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Clothing & Appearance Determines status, credibility, persuasiveness & hiring decisions Affects public perception of organizations Is problematic—i.e., Casual Confusion Syndrome Enhanced by professional demeanor Appropriate business & professional clothing . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Distance & Personal Space Intimate Distance - 0-18 inches Hall’s distance categories . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Distance & Personal Space Personal Distance - 18 inches - 4 feet Hall’s distance categories . . . Microsoft Image Intimate Distance - 0-18 inches Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Distance & Personal Space Intimate Distance – 0 to18 inches Personal Distance - 18 inches to 4 feet Hall’s distance categories . . . Microsoft Image Social Distance – 4 to 12 feet Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Distance & Personal Space Intimate Distance - 0-18 inches Personal Distance - 18 inches - 6 feet Social Distance - 6 - 12 feet Hall’s distance categories . . . Microsoft Image Public Distance - 12 feet or more Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Physical Environment Ugly versus attractive rooms Color & lighting Room Size Odor Noise level Ergonomics Includes . . . Microsoft Image Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Time Business regulated on informal level of culture Consequences of lateness depends on status Time spent with person has informal significance Perceptions of time depend on cultural background Microsoft Image * Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Nonverbal Status Symbols Microsoft Image Include . . . Clothing (i.e., tie & jacket) Office size, location & interior arrangement Powerful nonverbal behaviors Time Gestures Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Nonverbal Signs of Power Expansive, confident movements Tall, upright standing posture Relaxed, affable, familiar behavior Ability to turn one’s back Relaxed seated position; body leaning slightly Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Nonverbal Signs of Weakness Small, controlled movements Any form of bowing or bowed posture Playing with an object or nervous shaking Tenseness, vigilance Hesitantly standing or sitting forward Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Culture Shock People in other countries often use unexpected nonverbal symbols and meanings Organizations fail to prepare employee adequately for cross-cultural contacts Result: Culture shock And international business transactions . . . Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Awareness Check 5 Nonverbal Symbols across Cultures Situation 2 (p. 153): You are excited that you have been selected to travel to England to help solve a technical problem at your company’s English manufacturing plant. You have always wanted to visit London. The visit is very pleasant until you actually begin discussions with the English management. The managers continually stare at you and blink their eyes as though bored. This behavior on their part is very distracting. What nonverbal meaning, if any, can be drawn from their behavior? ___a.The managers resent the fact that a U.S. outsider, especially a mere technician, was sent to handle such a major problem. They are nonverbally communicating to you their unhappiness. ___b.The English smog is so bad that most British have eye irritations. Just ignore the behavior. ___c.In England, eye blinking is a sign that people are listening. No disrespect is meant. ___d.In England, eye blinking indicates confusion. Somehow, you are not getting through to them. (Answers at end of book) Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Expectancy Violation Theory According to Burgoon’s Theory… If expectations are met, we judge others favorably. If expectations are not met (violated), we judge others unfavorably. Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Immediacy Behaviors Verbal behaviors – humor, personal examples, using “we” & “our” Vocal behaviors – good volume, pitch, & vocal expressiveness Visual behaviors – eye contact, smiles, relaxed posture, moving around “Promoting a feeling of closeness” by . . . Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Improving Nonverbal Skills Develop awareness of nonverbal differences Do not judge others according to own nonverbal meanings Do not assign nonverbal meanings out of context Observe your nonverbal behavior on videotape or ask others for feedback Copyright © 2005 Wadsworth * Chapter 5 - Nonverbal Communication in the Organization Summary Chapter 5 Large portion meaning of a message carried in the nonverbal code. Nonverbal communication an important tool for communicators. Use caution when interpreting others’ nonverbal communication.