Name the five major events that happened between XXXXXXXXXXthat affected the demand in the lodging industry. How did they affect demand? (Points : 10) Question 2.2.(TCO 1) In detail, list and describe...

Name the five major events that happened between 2001-2004 that affected the demand in the lodging industry. How did they affect demand? (Points : 10) Question 2.2.(TCO 1) In detail, list and describe a minimum of six major operating segments found in the lodging industry. How do they all work together in a market? How may they be different in a market? (Points : 10) Question 3.3.(TCO 2) What is the benefit of completing a college education in hospitality? How about taking additional seminars/courses in hospitality management prior to entering the hotel industry as a manager? Would you also consider ongoing training courses to strengthen your curriculum? (Points : 10) Question 4.4.(TCO 3) Does the front desk clerk depend upon the housekeeper? Why or why not? (Points : 10) Question 5.5.(TCO 4) What is the role of a housekeeping inspector? Why is it important to have an inspector in a large hotel property? In a small property, who is responsible for these tasks? (Points : 10) Question 6.6.(TCO 3) List and explain four duties of a front desk agent. Why are these duties critical to the success of the department? How will these duties contribute to the overall guest satisfaction experience? (Points : 10) Question 7.7.(TCO 4) List 2 areas that are the responsibility of the housekeeping department outside of the guest rooms. What are their duties in these areas? Are these performed often? (Points : 10) Question 8.8.(TCO 5) What is pick-up? Why is pick-up important to a convention hotel? (Points : 10) Question 9.9.(TCO 11) Why is the timeshare industry a viable alternative for owners? What are some of the current trends within the timeshare/vacation ownership segment? Would you want to work in this field as well? (Points : 10) Question 10.10.(TCO 5) What factors would you utilize to determine whether a Sales Department in a full-service hotel is organized for success? Please provide an example for each. (Points : 10) Question 11.11.(TCO 7) How important is it to protect your guests by keeping non-guests out of certain areas of the hotel? Where should non-guests be kept away from, and what are some of the ways you can ensure this is occurring? What guidelines would be developed by management? (Points : 10)