MULTIPLE CHOICE
1.____ states that workers make conscious decisions about how hard they are going to work to achieve organizational goals.
a.Reinforcement theory
b.Equity theory
c.Two-factor theory
d.Expectancy theory
2.Successful productivity improvement programs are able to establish a clear connection between employee efforts and:
a.pay structure.
b.valued rewards.
c.job performance.
d.job enrichment.
3.Employee empowerment programs are based on:
a.intrinsic rewards.
b.extrinsic rewards.
c.pay-for-performance.
d.merit pay.
4.Unfair administration of pay-for-performance programs create legal problems by violating:
a.the Employee Benefit Protection Act.
b.the National Labor Relations Act.
c.Title VII of the Civil Rights Act.
d.the Fair Labor Standards Act.
5.A(n) ____ program must ensure that job performance is accurately measured and the ratings reflect actual job performance levels to build employee trust in the system.
a.pay-for-performance
b.employee empowerment
c.performance appraisal
d.performance evaluation
6.A pay-for-performance program cannot enhance competitive advantage unless rewarded performance contributes to the:
a.individual’s job satisfaction.
b.organization’s overall mission.
c.supervisor’s expectations.
d.firm’s EEO efforts.
7.Which theory states that employees will not be motivated to attain a reward if they do not value the reward?
a.Equity theory
b.Expectancy theory
c.Value theory
d.Reinforcement theory
8.____ link financial rewards to successful job performance.
a.Merit pay programs
b.Quality circle programs
c.Empowerment programs
d.Job enrichment programs
9.All but which of the following are productivity improvement programs based on the allocation of extrinsic rewards?
a.Merit pay plans
b.Piece rate plans
c.Gainsharing plans
d.Quality circle plans
10.Within the framework of expectancy theory, in the ____ link, employees will be motivated to perform well to the extent they believe their own individual efforts can lead to successful performance.
a.effort-performance
b.performance-reward
c.value of the reward
d.timeliness of the reward