MULTIPLE CHOICE
1.__________ refers to formal and informal activities intended to improve competencies relevant to an employee’s or workgroup’s current job.
a.Trainingc.Development
b.Learningd.Performance
2.__________ focuses on developing competencies that an employee or workgroup is expected to need in the future.
a.Trainingc.Development
b.Learningd.Performance
3.Kirk needs to design an effective new-hire training process in his department. What should he do first?
a.Conduct a needs assessmentc.Design the training
b.Develop learning objectivesd.Implement the training
4.What is the second step in an effective training process?
a.Conduct needs assessmentc.Design the training
b.Develop learning objectivesd.Implement the training
5.What is the third step in an effective training process?
a.Conduct needs assessmentc.Design the training
b.Develop learning objectivesd.Implement the training
6.__________ is done once the learning objectives are in place.
a.Conducting needs assessmentsc.Designing the training
b.Developing learning objectivesd.Implementing the training
7.What is the fourth step in an effective training process?
a.Conduct needs assessmentc.Evaluate the training
b.Develop learning objectivesd.Implement the training
8.What is the fifth step in an effective training process?
a.Conduct needs assessmentc.Evaluate the training
b.Develop learning objectivesd.Implement the training
9.__________ identifies where in the organization development or improvement opportunities exist.
a.Organizational needs analysisc.Person need analysis
b.Task need analysisd.Needs assessment
10.__________ focuses on identifying which jobs, competencies, abilities, behaviors, etc., the training effort should focus.
a.Organizational needs analysisc.Person need analysis
b.Task need analysisd.Needs assessment