Module 4 - SLP

Mediation & Arbitration

SLP Assignment Expectations

• The intent of the SLP is for you to
  apply
  the theoretical and general aspects covered in each module, to
  real-life and practical
  cases.


• Conflict is an integral part of our lives, and we encounter it in every aspect of our personal and professional activities.


• Surely, you have observed (or even participated in) some form of conflict at your workplace, be it a simple but heated interpersonal matter, or a full-scale organizational dispute.


• The SLP will always have three short parts you will need to address in EACH module, as described below.


• 
  Focus
  should be put on sections II + III.


• As each module deals with a different topic, you can choose on describing and analyzing the same conflict in all modules, or widening your scope and describing different incidents.

Part I - Background and Settings (in about ½ a page):

• The Organization - Without revealing proprietary information, describe the organization of your choice (It should be one that you are familiar with, so preferably it would be easier, if it would be your own).


• The Conflict - Describe the workplace conflict issue you have chosen to write about.


• What is the underlying problem or difference?


• Who are the parties or sides in this conflict?


• The "Neutral""


• Who was the "Neutral"?


• How was he chosen?

Part II - How was it Mediated or Arbitrated? (in about 1 full page):

• Describe "your chosen" side's decisions and/or behaviors and/or actions to the following:


• Why was a third-party neutral required?


• How did the Neutral facilitate the discussions?


• Was the outcome acceptable by both sides?

Part III - What Would You Have Done? (in about 1 full page):

• Assuming you were the Neutral in this conflict:


• What would
  you
  have done in this case?

I need 3 pages, APA, 3-4 in-text citations, 3-4 References