Case Study Report
MIS303_Assessment 2_Brief_Case Study_Module 4.1 Page 1 of 5 ASSESSMENT 2 BRIEF Subject Code and Title MIS303 Professional Ethics Assessment Case Study Report Individual/Group Individual Length 1200 words (+/- 10%) Learning Outcomes The Subject Learning Outcomes demonstrated by successful completion of the task below include: b) Analyse and discuss the impact and consequences of ethical and unethical IS practices. c) Critically reflect on the relationship between ethics and legal frameworks in the IS industry. Submission Due by 11:55pm AEST/AEDT Sunday end of Module 4.1 Weighting 35% Total Marks 100 Task Summary Understand and analyse the effect of ethical and unethical practices and the legal frameworks applicable to the information systems industry. To learn this, read the case study and write a 1200- word report. Please refer to the Task Instructions for details on how to complete this task. Context In Modules 2 and 3, you learnt about the various ethical and unethical practices in the information systems (IS) industry. You learnt how these practices affect organisations and the relationship between unethical practices and legal frameworks. You now have the opportunity to analyse an ethical situation in the IS industry and its impacts. Your learning facilitator will provide you with a case study to analyse. MIS303_Assessment 2_Brief_Case Study_Module 4.1 Page 2 of 5 Task Instructions Read the case study/scenario in the file MIS303_AssessTask2_Case Study_1.pdf and write a 1200- word report. Please refer to the Assessment Rubric to ensure you address all the assessment criteria. Important Notes 1. You must ensure that the report is relevant to the case study given. 2. You can consider the following questions as a guideline to writing your report. These questions are not given in a systematic manner, and you are not limited to these questions – use these as a guide only. • Who are the internal and external stakeholders in this case study? How are they affected? • What are your comments about the moral standards of the individuals? • Identify the pressures that caused the ethical issues to develop. • What insight does this scenario give into the ethical culture of the organisation? • Do you think there should be a certain code of ethics in the organisation that should guide this situation? • Are there legal ramifications to this kind of behaviour? If yes, name the legal frameworks associated with it and enumerate the potential consequences. • How can business be affected by such situations? • What steps should be taken by the organisation’s leadership team to prevent such situations? • If you are in this situation what would you do? Referencing References are not required for this assessment. Submission Instructions Please submit ONE Word document (.doc or .docx) via the Assessment 2 link in the main navigation menu of MIS303: Professional Ethics in the Blackboard portal. The Learning Facilitator will provide feedback via the Grade Centre in the LMS portal. Feedback can be viewed in My Grades. Due date: 11:55pm AEST/AEDT Sunday end of Module 4.1. Academic Integrity The work you submit for this assessment task must be your own and align with the Torrens University Australia Academic Integrity Policy and Procedure. Before submission, please make sure you have read and are aware of this policy, viewable online at http://www.torrens.edu.au/policies- and-forms. http://www.torrens.edu.au/policies-and-forms http://www.torrens.edu.au/policies-and-forms MIS303_Assessment 2_Brief_Case Study_Module 4.1 Page 3 of 5 Academic Integrity Declaration I declare that except where I have referenced, the work I am submitting for this assessment task is my own work. I have read and am aware of Torrens University Australia Academic Integrity Policy and Procedure viewable online at http://www.torrens.edu.au/policies-and-forms I am aware that I need to keep a copy of all submitted material and their drafts, and I will do so accordingly. http://www.torrens.edu.au/policies-and-forms Page 4 of 5 MIS303_Assessment 2_Brief_Case Study_Module 4.1 Assessment Rubric Assessment Attributes Fail (Yet to achieve minimum standard) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75-84% High Distinction (Exceptional) 85-100% The structure of the document 10% Document is not structured at all Document is barely structured Document is adequately structured Document is highly structured Document is expertly structured Analytical skill 15% Scenario has not been understood or analysed Some attempt has been made to analyse the scenario Scenario has been adequately analysed Scenario has been well analysed Scenario has been expertly analysed Knowledge and understanding of key concepts 15% Does not demonstrate knowledge or understanding of the key concepts of ethics Demonstrates basic knowledge or understanding of key concepts of ethics Appropriate concepts were included in the report Demonstrates adequate knowledge of the key concepts Appropriate concepts were included in the report Demonstrates competence and advanced knowledge of the key concepts Appropriate concepts were included and integrated effectively Demonstrates competence and comprehensive knowledge of the key concepts Application of academic concept 15% Little or no understanding of how academic concept is applied in the scenario Basic understanding of how academic concept is applied in the scenario Good understanding of how academic concept is applied in the scenario Proficient understanding of how academic concept is applied in the scenario Comprehensive understanding of how academic concept is applied in the scenario Originality of the solution 15% Little or no attempt at providing an original solution Some attempt has been made to provide an original solution to the problem Provides an innovative solution Provides an innovative and well thought out solution to the given problem Provides a thoughtful and innovative solution that is thoroughly explained Quality of the report 15% The case study report does not meet the minimum acceptable quality standard The case study report is of adequate quality The case study report is of good quality The case study report is of high quality The case study report is of excellent quality Page 5 of 5 MIS303_Assessment 2_Brief_Case Study_Module 4.1 Assessment Attributes Fail (Yet to achieve minimum standard) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75-84% High Distinction (Exceptional) 85-100% Level of detail 15% Discussion in the report is very generic and lacks detail Discussion in the report is basic and lacks detail Discussion in the report is detailed Discussion in the report is very detailed Discussion in the report is extremely detailed The following Subject Learning Outcomes are addressed in this assessment SLO b) Analyse and discuss the impact and consequences of ethical and unethical IS practices SLO c) Critically reflect on the relationship between ethics and legal frameworks in the IS industry Task Summary Context Task Instructions Important Notes Referencing Submission Instructions Academic Integrity Academic Integrity Declaration Assessment Rubric MIS303: Professional Ethics – Assessment Task 2 Case Study/Scenario 1: Shawn KSoft, a software solution provider, wishes to expand its business and open new offices in another country. The organisation anticipates the expansion strategy to be profitable. To work on the new strategy, the organisation hires Shawn, who is very familiar with the culture of the country in which the new offices are to be opened. Given his expertise, Shawn is tasked to work with the local government authorities (in the country where new offices are to be opened). A major part of his job is to get the approval required to rent and open offices. Shawn’s manager, Ian, wants Shawn to get the location of the new office approved as soon as possible so that the company can begin its operations in the new destination. As soon as Shawn kickstarts his work, he comes across major hurdles. Due to unforeseen circumstances, Shawn is unable to obtain permissions from the local government authorities within the deadline mutually agreed on between Shawn and Ian. Shawn explains to Ian that the permit approval process would take longer than anticipated because of the local government’s policies for overseas companies. Ian is not pleased with the delay and stresses upon Shawn to do whatever it takes to accelerate the process because the management in the headquarters is not very happy with the slow progress of the expansion project. Shawn calls Peter, his main government contact who works on approving overseas organisation’s permits and explains to him his situation. Peter asks Shawn to meet him personally so they can sit together and discuss this situation in detail. In their meeting, after listening to Shawn’s predicament, Peter tells Shawn that he can speed up the permit approval process if he is paid a fee. Shawn is not comfortable with the idea of giving money to Peter. He calls Ian and explains the situation to him, telling him that paying the money to Peter is the only way to accelerate the permit approval process. Ian ponders over the idea for a while, then permits Shawn to pay Peter the amount he demands, because ‘it isn’t much money’. Ian further explains to Shawn that it is the company’s policy to respect the culture in which they work. Shawn, backed by Ian’s response, agrees and pays Peter the money. The permits get approved by the local authorities and the first office opens quickly in the new destination. KSoft’s business flourishes in this new location and this impels the company to expand and acquire more locations to open their offices in the region. Shawn continues to pay the local authorities to get permissions approved. One day, Shawn gets a frantic phone call from Ian. He informs Shawn that someone found out about the payments made to Peter and an investigation is being launched. He also tells Ian that even though the amount paid was small,