Minde goes to a coffee shop during his study break. When he gets to the front of the line, the cashier tells him there is no charge because the previous customer actually went ahead and paid for both...










Minde goes to a coffee shop during his study break. When he gets to the front of the line, the cashier tells him there is no charge because the previous customer actually went ahead and paid for both of their coffees. Minde is pleasantly surprised by the goodwill of this stranger. According to research on the reciprocity norm, Minde will now:



















be more likely to help someone else in the near future.
experience diffusion of responsibility for helping strangers.
acquire an increased sense of duty to help others.
be less likely to help a relative over a stranger.


Jun 09, 2022
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