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Microsoft Word - Assignment 1 2020.docx Building Infrastructure Audits- BLSV12020 Assessment One Assignment 1- Building Infrastructure Audits 2 BLSV12020 Building Infrastructure Audits Assessment item 1 Due Date 11:45pm AEST, 7 December 2020 Weight 30% This assessment item relates to the following unit learning outcomes: 1. Discuss the difference between building inspections, audits and condition assessments. 2. Organise an inspection/audit/assessment from engagement to finalisation 3. Manage inspections of buildings subject of complaints and disputes Grades- Question 1- 8 Marks Question 2- 8 Marks Question 3- 8 Marks Presentation, spelling, grammar and references- 6 Marks Total- 30 Marks Question 1 It is your first day working for a small rural council as a building surveyor and building assets officer. You are now in control of the maintenance/upgrade of 20 staff houses, 14 commercial buildings and the works depot. Being the proactive person that you are, you have undertaken a search of the maintenance files for all of the structures you are responsible for and found that all maintenance works are undertaken reactively only. No proactive upgrade/renovation works have been undertaken to these structures too. There are no asset management plans and the budget is exceeded each year. What a mess… Write a memo to the General Manager explaining your findings and educate/encourage them of the benefits of preventative proactive maintenance and upgrading of buildings. Your memo should detail the pitfalls of just undertaking reactive maintenance, not having asset management plans, benefits of preventative maintenance and upgrades of buildings. You should also provide a proposed action plan including implementation and review timeframes. Keep in mind, it’s your first day in the office, so be nice and professional in your memo. This is your chance to show the GM that your appointment was a great decision. Question 2 Following your time in the country, you have now accepted a job at a large city council where you supervise 10 building surveyors. On your first day in this office, you are approached by the Director and are advised that one of your new building surveyors has certified a newly built awning which has just collapsed. The building surveyor had assessed the awning during its original approval as a design and then during its construction at footing, storm-water and then final stages. The homeowner is absolutely furious and is blaming the council. Assignment 1- Building Infrastructure Audits 3 This is a delicate situation as your whole unit’s credibility could be on the line with this matter. The Director has asked you to provide her with a proposed complaint management action plan for this issue. This complaint management action plan needs to be provided to and approved by the director. As you are completely new to the director she doesn’t trust you yet and this is your chance to demonstrate that you know what you are doing. Your complaint management plan is essentially an action plan. It should be at least 4 pages long, excluding title pages, contents page, references page etc. The complaint management plan should propose how you will approach this situation in order to find out: - What the building surveyor that certified the structure has done - What the home owner/s have done - What are the defects and why are they defects - Possible ways to mediate the matter - What documents/references/reports/certificates are needed - What process should follow if nothing is found on site or all/some defects are proven? Remember, it’s important to be professional and keep an open mind when placed in these situations. It’s sometimes easy to jump to the conclusion that something has gone wrong, when it is possible that nothing is wrong or the accuser is the cause of the issues. Question 3 Checklists are important not only for the large jobs, but also for those smaller jobs we can sometimes be given. You have recently been promoted from your traineeship/cadetship position. One of your new responsibilities is to supervise and guide the new trainee/cadet. While you used to be the one following instructions, you are now in the position to instruct the newbie. Your manager has asked you to be in charge of inspecting all boundary fencing that surround residential sites owned by the council in order to identify whether upgrades/replacement work is necessary. Each of these sites have a single detached dwelling and detached garage on a standard residential block. Two of the houses have swimming pools that adjoin the boundary fencing. Each of these sites have front, side and rear boundary fencing with a small driveway gate. You are much too busy to inspect fencing yourself, plus it’s the middle of summer. Why not use the trainee? They can learn from the process, while you can benefit from developing your supervisory skills (and the air-conditioned office). The best way to ensure completeness and consistency of each fence and gate assessment is to develop a checklist. Assignment 1- Building Infrastructure Audits 4 Develop a one page checklist that enables the trainee to inspect, assess and report on the condition of the fencing and gate. This checklist will then enable you to develop a spreadsheet documenting the condition levels, so make sure all relevant information is detailed on the checklist like type of fencing, size, location etc. The checklist should be clear and concise as the majority of the sites are located hours away from mobile phone reception and to ensure you meet your managers expectations you want the trainee to complete the inspection on a single visit so you can submit your report on time. Good luck!! Assignment 1- Building Infrastructure Audits 5 Marking Criteria Criteria Fail Pass Credit Distinction High Distinction<50% ≥50%="" &="">50%><65% ≥65%="" &="">65%><75% ≥75%="" &="">75%>< 85% ≥ 85% format, references, presentation (6 marks) no submission or poorly written. acceptable presentation with some components missing; spelling/grammar mistakes. complete submission; brief but fully detailed professional presentation with cover page, page numbers, table of contents, title, subtitles, and references; no spelling/grammar mistakes; harvard reference style. question 1 (8 marks) submission demonstrates a poor understanding of the benefits of proactive asset management maintenance processes, critical errors in the asset management process, absence of core elements of asset management procedures. poorly structured action plan. missing key elements of assessment submission demonstrates a basic understanding of building asset management processes. simple means of demonstrating the benefits of proactive asset maintenance processes. lack of critical discussion on proactive/reactive maintenance, asset management plans, upgrading of buildings. submission demonstrates a good understanding of preventative maintenance on building assets, structured building asset management plans, budgetary considerations and upgrading assets. action plan is linked with rest of submission to gm and is appropriate for number of building assets and budget considerations. submission demonstrates an excellent understanding of building asset management processes. can clearly and comprehensively demonstrate the benefits of preventative and proactive maintenance processes, management of budgets/resources, action plan and review timeframes corelate to information within memo an are appropriate to number and type of assets. question 2 (8 marks) poor discussion on the proposed approach to deal with the incident. complaint management plan does not address question. plan focuses blame on a particular party. plan is largely generic in nature and is not specific to particular incident. basic discussion on the proposed process of investigation and process/es thereafter. limited process proposed, generic plan/process rather than specific action plan/process. submission clearly demonstrates a good understanding of how to propose an appropriate way of managing this incident in terms of investigation, keeping open mind on potential liable parties, defining the defects, options of how to mediate the matter, range of information to support the decision-making process and next steps in the situation. excellent response to the assessment question. the proposed action plan clinically and comprehensively responds to incident by proposing a detailed and incident specific action plan that covers all elements of the assessment question, keeps an open mind on the matter and details an appropriate set of next steps to manage the situation. question 3 (8 marks) poorly developed checklist that is missing fundamental elements to the checklist and is not relevant to the type of building element discussed in the assessment question. basic checklist that has not considered all relevant elements of a checklist and is missing some elements relevant to the type of structure subject of the assessment question. submission demonstrates a good checklist that could be practically used for the purpose detailed within the assessment question. checklist is thorough, relates to specific structure detailed in assessment question and enables a good understanding of the condition rating of the structure. clinical and comprehensive checklist that covers all elements of the assessment question and would enable a detailed understanding of the property and condition of the structure subject of the assessment question. late submission will be penalised by 5% per calendar day. assignment 1- building infrastructure audits 6 85%="" ≥="" 85%="" format,="" references,="" presentation="" (6="" marks)="" no="" submission="" or="" poorly="" written.="" acceptable="" presentation="" with="" some="" components="" missing;="" spelling/grammar="" mistakes.="" complete="" submission;="" brief="" but="" fully="" detailed="" professional="" presentation="" with="" cover="" page,="" page="" numbers,="" table="" of="" contents,="" title,="" subtitles,="" and="" references;="" no="" spelling/grammar="" mistakes;="" harvard="" reference="" style.="" question="" 1="" (8="" marks)="" submission="" demonstrates="" a="" poor="" understanding="" of="" the="" benefits="" of="" proactive="" asset="" management="" maintenance="" processes,="" critical="" errors="" in="" the="" asset="" management="" process,="" absence="" of="" core="" elements="" of="" asset="" management="" procedures.="" poorly="" structured="" action="" plan.="" missing="" key="" elements="" of="" assessment="" submission="" demonstrates="" a="" basic="" understanding="" of="" building="" asset="" management="" processes.="" simple="" means="" of="" demonstrating="" the="" benefits="" of="" proactive="" asset="" maintenance="" processes.="" lack="" of="" critical="" discussion="" on="" proactive/reactive="" maintenance,="" asset="" management="" plans,="" upgrading="" of="" buildings.="" submission="" demonstrates="" a="" good="" understanding="" of="" preventative="" maintenance="" on="" building="" assets,="" structured="" building="" asset="" management="" plans,="" budgetary="" considerations="" and="" upgrading="" assets.="" action="" plan="" is="" linked="" with="" rest="" of="" submission="" to="" gm="" and="" is="" appropriate="" for="" number="" of="" building="" assets="" and="" budget="" considerations.="" submission="" demonstrates="" an="" excellent="" understanding="" of="" building="" asset="" management="" processes.="" can="" clearly="" and="" comprehensively="" demonstrate="" the="" benefits="" of="" preventative="" and="" proactive="" maintenance="" processes,="" management="" of="" budgets/resources,="" action="" plan="" and="" review="" timeframes="" corelate="" to="" information="" within="" memo="" an="" are="" appropriate="" to="" number="" and="" type="" of="" assets.="" question="" 2="" (8="" marks)="" poor="" discussion="" on="" the="" proposed="" approach="" to="" deal="" with="" the="" incident.="" complaint="" management="" plan="" does="" not="" address="" question.="" plan="" focuses="" blame="" on="" a="" particular="" party.="" plan="" is="" largely="" generic="" in="" nature="" and="" is="" not="" specific="" to="" particular="" incident.="" basic="" discussion="" on="" the="" proposed="" process="" of="" investigation="" and="" process/es="" thereafter.="" limited="" process="" proposed,="" generic="" plan/process="" rather="" than="" specific="" action="" plan/process.="" submission="" clearly="" demonstrates="" a="" good="" understanding="" of="" how="" to="" propose="" an="" appropriate="" way="" of="" managing="" this="" incident="" in="" terms="" of="" investigation,="" keeping="" open="" mind="" on="" potential="" liable="" parties,="" defining="" the="" defects,="" options="" of="" how="" to="" mediate="" the="" matter,="" range="" of="" information="" to="" support="" the="" decision-making="" process="" and="" next="" steps="" in="" the="" situation.="" excellent="" response="" to="" the="" assessment="" question.="" the="" proposed="" action="" plan="" clinically="" and="" comprehensively="" responds="" to="" incident="" by="" proposing="" a="" detailed="" and="" incident="" specific="" action="" plan="" that="" covers="" all="" elements="" of="" the="" assessment="" question,="" keeps="" an="" open="" mind="" on="" the="" matter="" and="" details="" an="" appropriate="" set="" of="" next="" steps="" to="" manage="" the="" situation.="" question="" 3="" (8="" marks)="" poorly="" developed="" checklist="" that="" is="" missing="" fundamental="" elements="" to="" the="" checklist="" and="" is="" not="" relevant="" to="" the="" type="" of="" building="" element="" discussed="" in="" the="" assessment="" question.="" basic="" checklist="" that="" has="" not="" considered="" all="" relevant="" elements="" of="" a="" checklist="" and="" is="" missing="" some="" elements="" relevant="" to="" the="" type="" of="" structure="" subject="" of="" the="" assessment="" question.="" submission="" demonstrates="" a="" good="" checklist="" that="" could="" be="" practically="" used="" for="" the="" purpose="" detailed="" within="" the="" assessment="" question.="" checklist="" is="" thorough,="" relates="" to="" specific="" structure="" detailed="" in="" assessment="" question="" and="" enables="" a="" good="" understanding="" of="" the="" condition="" rating="" of="" the="" structure.="" clinical="" and="" comprehensive="" checklist="" that="" covers="" all="" elements="" of="" the="" assessment="" question="" and="" would="" enable="" a="" detailed="" understanding="" of="" the="" property="" and="" condition="" of="" the="" structure="" subject="" of="" the="" assessment="" question.="" late="" submission="" will="" be="" penalised="" by="" 5%="" per="" calendar="" day.="" assignment="" 1-="" building="" infrastructure="" audits=""> 85% ≥ 85% format, references, presentation (6 marks) no submission or poorly written. acceptable presentation with some components missing; spelling/grammar mistakes. complete submission; brief but fully detailed professional presentation with cover page, page numbers, table of contents, title, subtitles, and references; no spelling/grammar mistakes; harvard reference style. question 1 (8 marks) submission demonstrates a poor understanding of the benefits of proactive asset management maintenance processes, critical errors in the asset management process, absence of core elements of asset management procedures. poorly structured action plan. missing key elements of assessment submission demonstrates a basic understanding of building asset management processes. simple means of demonstrating the benefits of proactive asset maintenance processes. lack of critical discussion on proactive/reactive maintenance, asset management plans, upgrading of buildings. submission demonstrates a good understanding of preventative maintenance on building assets, structured building asset management plans, budgetary considerations and upgrading assets. action plan is linked with rest of submission to gm and is appropriate for number of building assets and budget considerations. submission demonstrates an excellent understanding of building asset management processes. can clearly and comprehensively demonstrate the benefits of preventative and proactive maintenance processes, management of budgets/resources, action plan and review timeframes corelate to information within memo an are appropriate to number and type of assets. question 2 (8 marks) poor discussion on the proposed approach to deal with the incident. complaint management plan does not address question. plan focuses blame on a particular party. plan is largely generic in nature and is not specific to particular incident. basic discussion on the proposed process of investigation and process/es thereafter. limited process proposed, generic plan/process rather than specific action plan/process. submission clearly demonstrates a good understanding of how to propose an appropriate way of managing this incident in terms of investigation, keeping open mind on potential liable parties, defining the defects, options of how to mediate the matter, range of information to support the decision-making process and next steps in the situation. excellent response to the assessment question. the proposed action plan clinically and comprehensively responds to incident by proposing a detailed and incident specific action plan that covers all elements of the assessment question, keeps an open mind on the matter and details an appropriate set of next steps to manage the situation. question 3 (8 marks) poorly developed checklist that is missing fundamental elements to the checklist and is not relevant to the type of building element discussed in the assessment question. basic checklist that has not considered all relevant elements of a checklist and is missing some elements relevant to the type of structure subject of the assessment question. submission demonstrates a good checklist that could be practically used for the purpose detailed within the assessment question. checklist is thorough, relates to specific structure detailed in assessment question and enables a good understanding of the condition rating of the structure. clinical and comprehensive checklist that covers all elements of the assessment question and would enable a detailed understanding of the property and condition of the structure subject of the assessment question. late submission will be penalised by 5% per calendar day. assignment 1- building infrastructure audits 6>