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Microsoft Word - ACCT6001_Assessment 2 Brief.docx ACCT6001_Assessment Brief 2_Business Process Analysis Page 1 of 7 ASSESSMENT BRIEF Subject Code and Name ACCT6001 Accounting Information Systems Assessment Assessment 2 – Business Process Analysis Individual/Group Group of 2-3 students Learning Outcomes (a) Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design. (e) Communicate with IT professionals, stakeholders and user groups of information systems. Length (2 000 Words +/- 10%) Submission 12 Weeks Delivery Mode: Week 5/ Module 3.1 Sunday 11:55pm AEST/AEDT 6 Weeks Delivery Mode: Week 3/ Module 3.2 Sunday 11:55pm AEST/AEDT Weighting 25% Total Marks 100 Marks Context: This assessment is designed to develop student’s understanding of business processes; analyse existing organisation’s processes; and suggests ways to improve the organisation’s current business process inefficiencies. Submission Instructions: Students will organise themselves into groups of 2 to 3 (no less than 2 and no more than 3). Students will work in their groups to prepare a response to ALL of the case questions listed at the end of the case study. Students need to submit a report, presented in proper report format (including a reference list). The report needs to be submitted though the submission link available on the Blackboard. One copy of this report needs to be submitted in Word format by a representative of each group on the Blackboard ACCT6001_Assessment Brief 2_Business Process Analysis Page 2 of 7 Background Titan Sports Memorabilia is a small firm located in South Brisbane. The company specialises in providing its customers with authentic yet affordable sports memorabilia from their favourite players and teams, past and present. The firm was established 2 years ago and recently experiencing operational inefficiencies and accounting errors. You have been hired to evaluate Titan’s business process which is described in the following paragraphs. Business Processes At Titan, the revenue processes are conducted by five employees. The five employees are the sales staff, warehouse staff, junior accountant, senior accountant, and the collection clerk. A description of their duties is as follows: The sales staff receives customer orders by phone. She prepares a four copy sales order form. She files one copy, one copy goes to the warehouse staff, one copy goes to the junior accountant, and one copy is mailed to the customer. After receiving a sales order, the warehouse staff prepares a packing slip, takes the proper items from the warehouse, and ships them with the packing slip enclosed. The sales order is stamped with the ship date, and the shipping log is updated. The sales order is filed by customer number. After receiving the sales order from the sales staff, the junior accountant reviews the customer records and either approves or disapproves customer credit. If he approves the customer’s credit, he stamps the sales order “approved” and forwards it to senior accountant. The junior accountant prepares a three copy invoice. One copy is mailed to the customer, one copy is forwarded to the senior accountant, and one copy goes to the collection clerk. The senior accountant matches the approved sales order to the invoice and files these by customer number. After receiving a copy of the invoice, the collection clerk posts the sale to the sales journal and the accounts receivable subsidiary ledger. Daily totals from the sales journal are sent to the junior accountant, and he posts these sales summaries to the general ledger. A mail clerk forwards customer checks to the collection clerk. The collection clerk stampsthe check “For Deposit Only” and records it in the accounts receivable subsidiary ledger. The check is also recorded in the cash receipts journal by the collection clerk. The collection clerk deposits checks in the bank account weekly. A weekly summary of cash receipts is forwarded to senior accountant, and she records these summaries in the general ledger. ACCT6001_Assessment Brief 2_Business Process Analysis Page 3 of 7 Required a. Draw two process maps to reflect the sales processes and collection processes at Titan. b. Describe any weaknesses in these processes or internal controls. As you identify weaknesses, also describe your suggested improvement. c. Draw two new process maps that include your suggested improvements. One process map should depict the sales processes, and the second process map should depict the cash collection processes. ACCT6001_Assessment Brief 2_Business Process Analysis_Due at week 3 Page 5 of 7 Learning Rubric Assessment Criteria Fail (Unacceptable) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75 -84% High Distinction (Exceptional) 85-100% Understanding of the business processes in the organisation 30% The description of the steps to achieve the goal of the organisation has not been identified correctly. Business processes (step by step description) has been identified but some (around 30%) steps are missing. Business processes (step by step description) has been identified but some (around 20%) steps are missing. Business processes (step by step description) are detailed and complete. Business process model is consistent with the current business processes. Activities and stakeholders are identified. Notations are correct. Minor errors (1-2 errors). Swimlanes are used for multiple stakeholders, complete and correct. Business processes (step by step description) are detailed and complete. Exceptions and variations in the process are also shown. Business process diagram incorrect. Activities, stakeholders and notations are incorrect. Swimlanes not shown. Business process diagram is consistent with the current business processes. Activities and stakeholders are identified but incomplete. Some notations are incorrect. Business process model is consistent with the current business processes. Activities and stakeholders are mostly identified (around 2-3 items missing). Business process model is consistent with the current business processes. Activities and stakeholders are identified. Notations are correct. Swimlanes are shown but some stakeholders are missing. Most notations are correct (2-3 incorrect notations). Swimlanes are used for multiple stakeholders, 2- 3 stakeholders are missing. Exceptions and variations are shown in the model. Swimlanes are used for multiple stakeholders, complete and correct Problem Analysis 30% Critical business issues (processes to be improved) were not identified (or incorrectly identified). Processes to be improved were correctly identified but incomplete. Processes were correctly identified but missing 1 or 2 issues. Processes which have greatest impact were All processes were correctly identified. Processes which have greatest impact were all All processes were correctly identified Processes which have greatest impact were all identified and have justified and explained ACCT6001_Assessment Brief 2_Business Process Analysis Page 6 of 7 Objective (s) of the requirements of the process was (were) not identified (or identified incorrectly) Inefficiency and ineffectiveness of the processes were not identified (or incorrectly identified) Processes which have greatest impact were not identified. Some objectives of the requirements of the process were identified but incomplete. Some inefficiencies and ineffectiveness of the current processes were identified. One of the following were incomplete: organisational level, process level and the job/performer level inefficiencies and ineffectiveness identified but incomplete. All objectives of the requirements were identified but lack details. Some inefficiencies and ineffectiveness of the current processes were identified. The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness but some discussions are incomplete. identified and have detailed explanation and justification. All objectives of the requirements were identified and discussed in detail. All inefficiencies and ineffectiveness of the current processes were identified with detailed explanation and justification. The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness were all identified and explained in detail. the reasons in detail and convincingly. Excellent and convincing explanation and justification of the following: Objectives of the requirements Inefficiencies and ineffectiveness of the current processes Organisation level, process level and job/performer level inefficiencies and ineffectiveness Process Improvement and use of IT 30% Recommended changes are very general, lacks detail, does not answer the problem. Business process diagram is incorrect or does not Recommended changes answers the problems and provides alternative solutions but lack detailed explanation and justification. Business process diagram reflects the recommended changes with some Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Some explanations are not convincing. Business process diagram reflects the Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Explanations are convincing. Main problems were prioritised. Excellent explanation and justifications of the recommended changes. Main problems were categorised and prioritised. Alternative solutions were evaluated. Business process diagram reflects all the recommended changes with no errors. ACCT6001_Assessment Brief 2_Business Process Analysis Page 7 of 7 incorrect notations and missing elements. recommended changes with few incorrect notations and elements. Business process diagram reflects the recommended changes with no errors. Team Work