Microsoft Word - ACCT6001_Assessment 2 Brief.docx ACCT6001_Assessment Brief 2_Business Process Analysis Page 1 of 7 ASSESSMENT BRIEF Subject Code and Name ACCT6001 Accounting Information Systems...

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Microsoft Word - ACCT6001_Assessment 2 Brief.docx ACCT6001_Assessment Brief 2_Business Process Analysis Page 1 of 7 ASSESSMENT BRIEF Subject Code and Name ACCT6001 Accounting Information Systems Assessment Assessment 2 – Business Process Analysis Individual/Group Group of 2-3 students Learning Outcomes (a) Analyse and articulate business processes and recognise the role of accounting information systems in enhancing business process design. (e) Communicate with IT professionals, stakeholders and user groups of information systems. Length (2 000 Words +/- 10%) Submission 12 Weeks Delivery Mode: Week 5/ Module 3.1 Sunday 11:55pm AEST/AEDT 6 Weeks Delivery Mode: Week 3/ Module 3.2 Sunday 11:55pm AEST/AEDT Weighting 25% Total Marks 100 Marks Context: This assessment is designed to develop student’s understanding of business processes; analyse existing organisation’s processes; and suggests ways to improve the organisation’s current business process inefficiencies. Submission Instructions:  Students will organise themselves into groups of 2 to 3 (no less than 2 and no more than 3). Students will work in their groups to prepare a response to ALL of the case questions listed at the end of the case study.  Students need to submit a report, presented in proper report format (including a reference list). The report needs to be submitted though the submission link available on the Blackboard. One copy of this report needs to be submitted in Word format by a representative of each group on the Blackboard ACCT6001_Assessment Brief 2_Business Process Analysis Page 2 of 7 Background Titan Sports Memorabilia is a small firm located in South Brisbane. The company specialises in providing its customers with authentic yet affordable sports memorabilia from their favourite players and teams, past and present. The firm was established 2 years ago and recently experiencing operational inefficiencies and accounting errors. You have been hired to evaluate Titan’s business process which is described in the following paragraphs. Business Processes At Titan, the revenue processes are conducted by five employees. The five employees are the sales staff, warehouse staff, junior accountant, senior accountant, and the collection clerk. A description of their duties is as follows: The sales staff receives customer orders by phone. She prepares a four copy sales order form. She files one copy, one copy goes to the warehouse staff, one copy goes to the junior accountant, and one copy is mailed to the customer. After receiving a sales order, the warehouse staff prepares a packing slip, takes the proper items from the warehouse, and ships them with the packing slip enclosed. The sales order is stamped with the ship date, and the shipping log is updated. The sales order is filed by customer number. After receiving the sales order from the sales staff, the junior accountant reviews the customer records and either approves or disapproves customer credit. If he approves the customer’s credit, he stamps the sales order “approved” and forwards it to senior accountant. The junior accountant prepares a three copy invoice. One copy is mailed to the customer, one copy is forwarded to the senior accountant, and one copy goes to the collection clerk. The senior accountant matches the approved sales order to the invoice and files these by customer number. After receiving a copy of the invoice, the collection clerk posts the sale to the sales journal and the accounts receivable subsidiary ledger. Daily totals from the sales journal are sent to the junior accountant, and he posts these sales summaries to the general ledger. A mail clerk forwards customer checks to the collection clerk. The collection clerk stampsthe check “For Deposit Only” and records it in the accounts receivable subsidiary ledger. The check is also recorded in the cash receipts journal by the collection clerk. The collection clerk deposits checks in the bank account weekly. A weekly summary of cash receipts is forwarded to senior accountant, and she records these summaries in the general ledger. ACCT6001_Assessment Brief 2_Business Process Analysis Page 3 of 7 Required a. Draw two process maps to reflect the sales processes and collection processes at Titan. b. Describe any weaknesses in these processes or internal controls. As you identify weaknesses, also describe your suggested improvement. c. Draw two new process maps that include your suggested improvements. One process map should depict the sales processes, and the second process map should depict the cash collection processes. ACCT6001_Assessment Brief 2_Business Process Analysis_Due at week 3 Page 5 of 7 Learning Rubric Assessment Criteria Fail (Unacceptable) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75 -84% High Distinction (Exceptional) 85-100% Understanding of the business processes in the organisation 30% The description of the steps to achieve the goal of the organisation has not been identified correctly. Business processes (step by step description) has been identified but some (around 30%) steps are missing. Business processes (step by step description) has been identified but some (around 20%) steps are missing. Business processes (step by step description) are detailed and complete. Business process model is consistent with the current business processes. Activities and stakeholders are identified. Notations are correct. Minor errors (1-2 errors). Swimlanes are used for multiple stakeholders, complete and correct. Business processes (step by step description) are detailed and complete. Exceptions and variations in the process are also shown. Business process diagram incorrect. Activities, stakeholders and notations are incorrect. Swimlanes not shown. Business process diagram is consistent with the current business processes. Activities and stakeholders are identified but incomplete. Some notations are incorrect. Business process model is consistent with the current business processes. Activities and stakeholders are mostly identified (around 2-3 items missing). Business process model is consistent with the current business processes. Activities and stakeholders are identified. Notations are correct. Swimlanes are shown but some stakeholders are missing. Most notations are correct (2-3 incorrect notations). Swimlanes are used for multiple stakeholders, 2- 3 stakeholders are missing. Exceptions and variations are shown in the model. Swimlanes are used for multiple stakeholders, complete and correct Problem Analysis 30% Critical business issues (processes to be improved) were not identified (or incorrectly identified). Processes to be improved were correctly identified but incomplete. Processes were correctly identified but missing 1 or 2 issues. Processes which have greatest impact were All processes were correctly identified. Processes which have greatest impact were all All processes were correctly identified Processes which have greatest impact were all identified and have justified and explained ACCT6001_Assessment Brief 2_Business Process Analysis Page 6 of 7 Objective (s) of the requirements of the process was (were) not identified (or identified incorrectly) Inefficiency and ineffectiveness of the processes were not identified (or incorrectly identified) Processes which have greatest impact were not identified. Some objectives of the requirements of the process were identified but incomplete. Some inefficiencies and ineffectiveness of the current processes were identified. One of the following were incomplete: organisational level, process level and the job/performer level inefficiencies and ineffectiveness identified but incomplete. All objectives of the requirements were identified but lack details. Some inefficiencies and ineffectiveness of the current processes were identified. The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness but some discussions are incomplete. identified and have detailed explanation and justification. All objectives of the requirements were identified and discussed in detail. All inefficiencies and ineffectiveness of the current processes were identified with detailed explanation and justification. The following were discussed: organisational level, process level and the job/performer level inefficiencies and ineffectiveness were all identified and explained in detail. the reasons in detail and convincingly. Excellent and convincing explanation and justification of the following:  Objectives of the requirements  Inefficiencies and ineffectiveness of the current processes  Organisation level, process level and job/performer level inefficiencies and ineffectiveness Process Improvement and use of IT 30% Recommended changes are very general, lacks detail, does not answer the problem. Business process diagram is incorrect or does not Recommended changes answers the problems and provides alternative solutions but lack detailed explanation and justification. Business process diagram reflects the recommended changes with some Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Some explanations are not convincing. Business process diagram reflects the Recommended changes answers the problems and provides alternative solutions and detailed explanation and justification. Explanations are convincing. Main problems were prioritised. Excellent explanation and justifications of the recommended changes. Main problems were categorised and prioritised. Alternative solutions were evaluated. Business process diagram reflects all the recommended changes with no errors. ACCT6001_Assessment Brief 2_Business Process Analysis Page 7 of 7 incorrect notations and missing elements. recommended changes with few incorrect notations and elements. Business process diagram reflects the recommended changes with no errors. Team Work
Answered Same DayJun 29, 2021ACCT6001Torrens University Australia

Answer To: Microsoft Word - ACCT6001_Assessment 2 Brief.docx ACCT6001_Assessment Brief 2_Business Process...

Kalaivani answered on Jul 02 2021
152 Votes
Contents
I.    Draw two process maps to reflect the sales processes and collection processes at Titan.    1
II.    Describe any weaknesses in these processes or internal controls. As you identify weaknesses, also describe your suggested improvement.    3
III.    Draw two new process maps that include your suggested improvements. One process map should depict the sales processes, and the second process map should depict the cash collec
tion processes.    5
IV.    Reference    7
I. Draw two process maps to reflect the sales processes and collection processes at Titan.
The process of sales and collection is carried forward by five employees of Titan namely, sales staff, warehouse staff, junior accountant, senior accountant, and the collection clerk. Sales and collection are the two most important processes since it is the only unit that is responsible for revenue generation. The current process at Titan is discussed below.
Current sales process
The sales process concentrates on all primary and secondary aspects that aim’s at making sure the customer enjoys the best and conformable sales experience.
1. The sales staff is the primary place of contact for the customer to place the order. The order is taken through the phone.
2. The sales staff post-confirmation prepares four sales copies. The first copy is called the office copy that is filed for further reference. The second copy, sent to the warehouse staff to ensure the product is set aside and prepared for the sales. The third copy is sent to the accounts department so that the sales can be recorded in the financial books. The last one is sent to the customer as an invoice copy based on which the payment is made.
3. The warehouse staff initiates the dispatch of the product to the customer. the primary activity the staff performs are (a) allocation of product for the sales (b) packing with the delivery details (c) initiates the shipment process post stamping and recording in the shipment log.
4. Finally, the product reaches the end customer.
Current collection process
The fundamental motive of the collection process is to ensure the accounts receivables of the Titan are collected on time to ensure there are no bad or doubtful debts. Doubtful debts lead to crush in working capital and hamper the growth of Titan.
1. When the specimen invoice copy is received by the account decides if the credit facility should be provided or denied. The decision is taken solely based on customer credit history and future projection.
2. When the junior accountant is satisfied and doesn’t find any reason why the customer should default on the payment, he approves the sales and passes the same to the senior accounts officer.
3. Post-approval, three copies of the invoice is generated. One copy is used as an office copy, the second is sent to the customer (final invoice copy), and lastly the collection officer.
4. The collection officer makes a record in his log about the credit sales in his ledger.
5. When any negotiable instrument is received in the form of check or DD, the same is recorded in the sales and cash book.
II. Describe any weaknesses in these processes or internal controls. As you identify weaknesses, also describe your suggested improvement.
Like any other business enterprise, there is hardly any department or process which has a window for improvisation. The most important requirement for process development is:
· Identification of loopholes is important since in the absence of identification, effectively overcoming the same is impossible.
· The enterprise should have sufficient resources to overcome the area of development.
· Most of all the enterprise should be willing to change and modify in terms of working style, culture, and attitude.
The following are the areas of weakness that need the immediate attention of the management
· Lack of adequate documents for verification and authorization – to ensure all transactions are recorded and its implications are rightly represented, it is essential to have adequate supporting documents and written communication between departments. In this case, however, the number of vouchers that help in recording, tracking, and investigating the transactions are limited. To overcome this issue,...
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