Bn110
Microsoft Word - 2019 T2 BN110 Assignment-1 SYD MEL V1.2 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 Assessment Details and Submission Guidelines Unit Code BN110 Unit Title Information Systems Fundamentals Term, Year Term-2, 2019 Assessment Type Individual Assignment-1 Assessment Title Information Systems, Internet technologies and business processes Purpose of the assessment (with ULO Mapping) This assignment assesses the Unit Learning Outcome ‘b’and ‘c’; students should be able to demonstrate their achievements in them. Understand the basic concepts of ICT as they are used in organisations and society. Apply appropriate systems analysis techniques and use design tools in solving business problems Weight 15% Total Marks 75 Due Date Week 8 Sunday by 23:55 PM Submission Guidelines All work must be submitted on Moodle by the due date. The assignment essay must be in MS Word format, 1.5 spacing, 12-pt Arial font and 2 cm margins on all four sides of your page with specifies heading and appropriate sub-headings. Please upload your PowerPoint slides to Moodle by the due date Reference sources must be cited in the text of the report, and listed appropriately at the end in a reference list. Extension If an extension of time to submit work is required, a Special Consideration Application must be submitted directly to the School's Administration Officer, in Melbourne on Level 6 or in Sydney on Level 7. You must submit this application three working days prior to the due date of the assignment. Further information is available at: http://www.mit.edu.au/about-mit/institute-publications/policies-procedures-and-guidelines/specialconsiderationdeferment Academic Misconduct Academic Misconduct is a serious offence. Depending on the seriousness of the case, penalties can vary from a written warning or zero marks to exclusion from the course or rescinding the degree. Students should make themselves familiar with the full policy and procedure available at: http://www.mit.edu.au/about-mit/institute-publications/policies-procedures-and-guidelines/Plagiarism-Academic-Misconduct-Policy-Procedure. For further information, please refer to the Academic Integrity Section in your Unit Description. BN110 Information Systems Fundamentals Page 2 of 9 2 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 Assessment Cover Sheet Student ID Number: Student Surname: Given name: Course: Bachelor of Networking/Bachelor of Business School of IT and Engineering Unit code: BN110 Unit title: Information Systems Fundamentals Due date: Date submitted: Campus: Sydney/ Melbourne Lecturer: Tutor: BN110 Student Declaration I declare that: 1. the work contained in this assignment is my own work, except where acknowledgement of sources is made; 2. certify that this assessment has not been submitted previously for academic credit in this or any other course; 3. I have read the MIT’s Plagiarism and Academic Misconduct Policy Procedure, and I understand the consequences of engaging in plagiarism; I have not plagiarised the work of others or participated in unauthorised collaboration when preparing this assignment. MIT ID: Signature: Date: BN110 Information Systems Fundamentals Page 3 of 9 3 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 Assignment Description PART A: Household Use of Information Technology in Australia (25 Marks) OVERVIEW: Information and Communication Technology has become an integral part of everyday activity for both individuals and businesses in Australia. Australian Bureau of Statistics (ABS) publishes data on household use of information technology. This assignment requires you to review data published by ABS and conduct a systematic analysis using appropriate research techniques. Full credit to: https://www.abs.gov.au/ausstats/
[email protected]/mf/8146.0 Your Task: Please visit the source: https://www.abs.gov.au/ausstats/
[email protected]/mf/8146.0 and download the file as shown below: Credit to: https://www.abs.gov.au/ausstats/
[email protected]/mf/8146.0 Please answer the following questions: Review Table 1 and Table 2 data cube of the spreadsheet and answer the questions below. 1) What proportion of households in New South Wales (NSW) in 2016-17 had Internet Access at home? Compare it to Total Proportion of Households with Internet Access in Australia in 2016-17? (5 marks) 2) Internet Service Providers in Australia provide a range of broadband services such as ADSL, Wireless Broadband, Cable and NBN technologies. Please explain these broadband technologies and discuss which technologies would be most suitable for cities, regional Australia and remote Australia. (5 Marks) 3) In Table 2 during the period 2016-17 in NSW there were 85.2% of households with Internet Access, 14.7% households without Internet Access. During the same period in Victoria there were 86.8% of households with Internet Access and 13.2% without Internet Access. Please identify the key socio demographic factors that influence the accessibility and availability of Internet in both regional and urban areas of Australia. (10 Marks) 4) Explain the term digital divide. In your opinion, is there a relation between digital divide and broadband adoption rate in Australia? (5 Marks) BN110 Information Systems Fundamentals Page 4 of 9 4 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 PART B: Using data for Systematic Analysis (20 Marks) Source: https://www.abs.gov.au/ausstats/
[email protected]/mf/8146.0 Table 3 1) What type of device are used by households to access the Internet? Explain the term IPTV and provide an example of this. (5 Marks) 2) The data in table 1 below shows the proportion of people using desktop or laptop computer to access Internet across different states in Australia. Please provide 2 key reasons why you believe using a desktop or laptop computer provides better performance compared to using other devices such as a smart phone or Tablet. Using Desktop or laptop to access Internet % New South Wales 91.5 Victoria 91.7 Queensland 91.8 South Australia 90.4 Western Australia 91.3 Tasmania 84.7 Northern Territory 92.2 Australian Capital Territory 97.6 Table 1: Devices used to access Internet (ABS, 2017) (5 Marks) Table 5 1) Table 5 data cube has statistics on Cyber Bullying. Explain the term cyber bullying and in what way can these statistics help schools and government agencies? (5 Marks) 2) If you are a school principal and in the process of implementing an Anti-bullying program in your school in what way can information systems assist your school? (5 Marks) BN110 Information Systems Fundamentals Page 5 of 9 5 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 PART C: Business Analysis (25 Marks) Please see below a recent advertisement from SEEK job website on a position advertised for ‘Business Transformation Analyst’ (Seek, 2019) Figure 1: Snapshot of seek job advertisement (Seek, 2019) Source:https://www.seek.com.au/job/39513221?searchrequesttoken=6e289865-73c0-40f2-883f-4ec62a89b045&type=promoted Two key areas of responsibility for this position includes “Deliver efficiencies across the business through process optimisation, and a focus on automation and creating visibility and transparency to the way we work and business performance”. “Creating a shared understanding of what the business is aspiring to achieve using appropriate techniques such as workshops, story maps, process maps, dashboards, reporting, and other visual tools” (Seek, 2019) BN110 Information Systems Fundamentals Page 6 of 9 6 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 Your Task: Business process flow diagram You have been hired by St George Bank in Australia to conduct a review of their existing business processes and provide recommendations. While reviewing a key area of focus was on individuals obtaining credit card from initial enquiry to approval process. Visit the https://www.stgeorge.com.au/personal/credit-cards https://olaex.stgeorge.com.au/?AppType=CreditCard&Productid=84#AppWelcome Familiarise yourself with the St George Bank Credit Card application process and the steps involved in obtaining a credit card. Imagine you are employed as a business analyst by this bank and asked to review their business processes. Understand the credit card application process from initial enquiry to approval based on the information provided on this website. You might not be able to get all the relevant information as you might be required to fill in details to obtain information OR register to understand the whole process. However, through your research on other areas of the website, banking industry brochures and similar banks you might be able to get a bigger picture on applying for a credit card. (i) You need to draw a detailed business process flow diagram for credit card approval process for a bank (8 marks) (ii) The processes need to be clearly labelled and explained in a few short paragraphs (300 words) (8 marks) (iii) Suggest an improvement to existing processes once you have developed the process flow diagram and justify how those improvements can lead to better user experience. You might have to do some research on how process improvements can be achieved. (9 marks) Note: Refer to week 2 lecture that has a sample diagram on E-ticket purchasing business processes for an airline. Use IEEE referencing style. In your assignment you need to provide full credit to the Australian Bureau of Statistics and reference the data set by including a statement (Source: Australian Bureau of Statistics 8146.0: Australia, 2017) NOTE: Please show draft version of your assignment in Week 7 to the Tutor so he/she can provide you verbal feedback and check your research approach/writing. BN110 Information Systems Fundamentals Page 7 of 9 7 Prepared by: DR Karthik Nagarajan Moderated by: MR Umesh Poudel July 2019 Marking criteria: Description of the section Mark Cover Sheet Abstract Abstract for this report should highlight your research topic and findings of the report 1 Table of Contents Include Table of Contents for this report Introduction Introduce the topic and related background information 1 Part A (25 marks) Excel Spreadsheet tasks (Australian Bureau of Statistics) Table 1 and Table 2 1) What proportion of