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Microsoft Word - 2 itech 3203 ethics assign 2019-07 ITECH 3203 PROFESSIONAL DEVELOPMENT CRICOS Provider No. 00103D 2 itech 3203 ethics assign 2019-07 Page 1 of 4 Assessment 2: Ethics Assignment Task Chat Bots: merging the digital and physical worlds Overview The purpose of this task is to encourage students to explore a variety of ethical theories and apply them to a contemporary ethical issue in an area of social computing. Timelines and Expectations Percentage Value of Task: 20% (35 marks) Due: Week 7 – Friday 16:00 pm Minimum time expectation: This task will take approximately 20 hours to complete. Learning Outcomes Assessed The following learning outcomes for ITECH 3203 are assessed by completing this assessment: K1, K2, S3, and A2. Assessment Details Background HBO’s popular Westworld series has introduced a recurring response about chatbot ethics to those questioning who’s real and who’s a robot in the near future: “If you have to ask, does it matter?” If the response to Google Duplex is something to go by, the answer is a resounding yes. Shortly after Google made their impressive demo of the product, tech professionals and everyday people alike expressed worry about the AI’s failure to disclose that it wasn’t a human. Not only did Google withhold the fact that it was a bot to the person on the other line. The primary issue was that the AI was deceptive by using speech disfluencies like “hmm” and “um” to appear human. A reality in which humans and bots are indistinguishable is a common theme of dystopian sci-fi flicks. That clearly isn’t an issue that people want to wrestle with in their daily lives. Duplex’s reveal—and Google’s quick response to promise the bot will disclose its status as an AI—is a high-profile case study in the messy ethical questions that come with the development of AI that other businesses should learn from. Source: Wikipedia (2018), Can A Bot Be Moral? Why Chatbot Ethics Matter, https://botanalytics.co/blog/2018/10/22/can-bot-moral-chatbot-ethics-matter/, last accessed 1 March 2019. Chatbots offer opportunities to enhance business efficiencies and service effectiveness, and also to improve quality of life, indirectly and directly. However, numerous ethical, social and legal issues arise from the use of these technologies will increase as they become more prevalent. ITECH 3203 PROFESSIONAL DEVELOPMENT CRICOS Provider No. 00103D 2 itech 3203 ethics assign 2019-07 Page 2 of 4 Requirements Students are required to undertake an ethical analysis of issues associated with chatbot uses and further consider the issues from a software developer, business or government context. Students will prepare a business style report of approximately 2000 words, which analyses companion through the lens of each of the FOUR (4) ethical philosophies presented in lectures, and ONE (1) element selected from the Australian Computer Society’s (ACS) code of ethics. When analysing chatbots, consider ONE (1) of the following ethical questions: What are the implications of a growing trend of interconnectivity for security and safety? What are the potential implications of chatbot for notions of privacy and personal relationships? What are the potential implications of chatbot for intellectual property rights? Do perceived societal costs outweigh benefits associated with chatbots implementation? Another issue to be approved by course lecturer and/or tutor. For assistance in report writing techniques, see: http://unilearning.uow.edu.au/report/4b.html A suggested report structure is as follows. title page executive summary table of contents introduction ethical analysis of companion robots o utilitarianism o deontology o social contract o character based o ACS code of ethics conclusion references appendices The introduction section should provide context and background on the issue of chatbot implementation. It should clearly indicate the dilemma being discussed and provide an overview of how you propose to address the problem and proposed solution(s). The body section of the report should contain a brief overview of each of the four ethical theories, and the ACS code of ethics. It should include a discussion and proposed solution for the dilemma, from each of the four ethical theoretical viewpoints, and the ACS code of ethics. The discussion should show an analysis and synthesis of research undertaken and your own ideas. Writing should be validated with concepts from other people’s work. Gather these references from various sources such as the Internet, assigned text books and readings etc. For assistance with in-text referencing and formatting your reference list in APA format. Background Reading Bethel, L., et al (2011). “Secret-sharing: Interactions between a child, robot, and adult”. 2011 IEEE International Conference on Systems, Man, and Cybernetics, Anchorage AK USA, 9-12 Oct 2011. Ferrara, E., et al (2016). “The rise of social bots”. Communications of the ACM, 59(7):96-104. Følstad A. & Brandtzæg P.B. (2017). "Chatbots and the new world of HCI". Interactions, 44(4):38-42. ITECH 3203 PROFESSIONAL DEVELOPMENT CRICOS Provider No. 00103D 2 itech 3203 ethics assign 2019-07 Page 3 of 4 Thieltges, A., et al (2016). “The Devil’s Triangle: Ethical Considerations on Developing Bot Detection Methods”. 2016 AAAI Spring Symposium Series. https://www.aaai.org/ocs/index.php/SSS/SSS16/paper/download/12696/11960, last accessed: 1 March 2019. Turnbull, A. (2018). "Teaching chatbots how to do the right thing". http://theconversation.com/teaching-chatbots- how-to-do-the-right-thing-93570. Published: 29 March 2018, last accessed: 1 March 2019. Submission This task will be marked by the course lecturer and/or tutors. Students will be required to submit an electronic copy of their report in docx or pdf format via Moodle. ITECH 3203 PROFESSIONAL DEVELOPMENT CRICOS Provider No. 00103D 2 itech 3203 ethics assign 2019-07 Page 4 of 4 Marking Criteria/Rubric Criteria Marking Scale Poor Excellent 1 .......................... 5 Outline of theory, discussion and application of utilitarianism Outline of theory, discussion and application of deontology Outline of theory, discussion and application of social contract Outline of theory, discussion and application of character based Outline of ACS code of ethics, discussion and application of code Quality of academic writing Referencing and bibliography Total [35 marks] Total Worth [20%] Feedback Feedback and marks will be provided in Moodle. Marks will also be available in FDL Marks. Plagiarism: Plagiarism is the presentation of the expressed thought or work of another person as though it is one's own without properly acknowledging that person. You must not allow other students to copy your work and must take care to safeguard against this happening. More information about the plagiarism policy and procedure for the university can be found at http://federation.edu.au/students/learning-and-study/online-help-with/plagiarism Please refer to the Course Description for information regarding late assignments, extensions, and special consideration. A reminder all academic regulations can be accessed via the university’s website, see: http://federation.edu.au/staff/governance/legal/feduni-legislation