Microsoft views employees with disabilities as valuable assets because they help ensure that the company’s products and services meet all customer needs. At the Microsoft Accessibility Lab, employees...

Microsoft views employees with disabilities as valuable assets because they help ensure that the company’s products and services meet all customer needs. At the Microsoft Accessibility Lab, employees can experience assistive technologies and ergonomic hardware designs that enable them to be more productive. Kelly Ford, who has been blind since birth, is shown here in the lab testing accessibility features of the Windows operating system. Ford also manages a team that is working on improving Web page browsing for all users, not just for people with disabilities.


Q1: Based on the above scenario, explain with examples, how workforce diversity is important for the success of an Organization?