Melissa is disappointed that her team isn’t churning out new ideas. She really wants to change how they operate, hoping they can become more innovative. As she’s thinking about this, her assistant Joan enters the office to tell Melissa about the new online filing system she (Joan) attempted to create. Joan explains that her attempt made the files more confusing, so it will take her several hours to fix the system and return it to its original state. Ideally, Melissa should:
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