Measurement differences. The more that differences exist between two evaluations regarding how the same process and outcome variables are measured, so too are the results likely to be different. Example: The standardized scales used by Lee with his majority group clients were viewed by the several minority group members as being too offensive and asking questions that were too personal, so he had to devise ways of obtaining the same information in less obvious or offensive ways. The results continued to show considerable differences between majority and minority group clients.
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