MC Question 1. Which one is NOT end-user of an IS? I. Board of directors II. Knowledge workers III. Accountants IV. System Analysts A. I and III B. II and IV C. II and III D. I and IV 2. Microsoft...

MC Question 1. Which one is NOT end-user of an IS? I. Board of directors II. Knowledge workers III. Accountants IV. System Analysts A. I and III B. II and IV C. II and III D. I and IV 2. Microsoft window installed in a Dell computer is a kind of __________ computer. A. Personal B. Mini C. Macro D. Mainframe 3. Which is belonged to Application Software? A. Microsoft Window B. Microsoft Office C. Mac OS D. Linux OS 4. Which is NOT the primary objective of using CRM? A. Provide customer retention B. Provide customer extension C. Provide customer contact D. Provide customer acquisition