MBA402_T2_2021_Assessment_2_Outline Page 1 Kaplan Business...

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MBA402_T2_2021_Assessment_2_Outline Page 1 Kaplan Business School Assessment Outline Assessment 2 Information Subject Code: MBA402 Subject Name: Governance, Ethics and Sustainability Assessment Title: Code of Ethics Assessment Type: Code of Ethics Word Count: 2,000 Words (+/-10%) Weighting: 30 % Total Marks: 30 Submission: Via Turnitin Due Date: Week 9 Your Task You are required to research recent news articles and other information about Flight Centre Here are a couple of examples of recent news items describing some ethical issues for Flight Centre and the travel industry: https://www.hrmonline.com.au/section/legal/flight-centre-exposed- underpayment-toxic-culture/, https://www.abc.net.au/news/2018-08-22/flight-centre-accused-of-ripping-off-customers- underpaying-staff/10051474, http://www.flightcentre.com.mx/investor-and-media/governance/corporate-governance.htm, Your task is to draft a Code of Ethics for Flight Centre. The word limit is 2000 words. Assessment Instructions Your Code of Ethics must specifically address the following areas: A. Discrimination B. Exploitation C. Corruption D. Dishonest and Fraudulent Behavior E. Whistleblower Protection F. Enforcement You will be required to include a minimum of 8 references in your Code of Ethics, 4 of which must come from academic journals or textbooks. For further guidance here are the links to three example company codes of ethics: 1. Wesfarmers - https://www.wesfarmers.com.au/docs/default-source/default-document- library/wesfamers-code-of-conduct.pdf?sfvrsn=181f0ebb_2 2. NAB - https://www.nab.com.au/content/dam/nab/documents/policy/corporate/code-of- conduct.pdf https://www.hrmonline.com.au/section/legal/flight-centre-exposed-underpayment-toxic-culture/ https://www.hrmonline.com.au/section/legal/flight-centre-exposed-underpayment-toxic-culture/ https://www.abc.net.au/news/2018-08-22/flight-centre-accused-of-ripping-off-customers-underpaying-staff/10051474 https://www.abc.net.au/news/2018-08-22/flight-centre-accused-of-ripping-off-customers-underpaying-staff/10051474 http://www.flightcentre.com.mx/investor-and-media/governance/corporate-governance.htm https://www.wesfarmers.com.au/docs/default-source/default-document-library/wesfamers-code-of-conduct.pdf?sfvrsn=181f0ebb_2 https://www.wesfarmers.com.au/docs/default-source/default-document-library/wesfamers-code-of-conduct.pdf?sfvrsn=181f0ebb_2 https://www.nab.com.au/content/dam/nab/documents/policy/corporate/code-of-conduct.pdf https://www.nab.com.au/content/dam/nab/documents/policy/corporate/code-of-conduct.pdf Page 2 Kaplan Business School Assessment Outline 3. Woolworths - http://www.woolworthsgroup.com.au/icms_docs/183764_Code_of_Ethics.pdf Important Study Information Academic Integrity Policy KBS values academic integrity. All students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy. What is academic integrity and misconduct? What are the penalties for academic misconduct? What are the late penalties? How can I appeal my grade? Click here for answers to these questions: http://www.kbs.edu.au/current-students/student-policies/. Word Limits for Written Assessments Submissions that exceed the word limit by more than 10% will cease to be marked from the point at which that limit is exceeded. Study Assistance Students may seek study assistance from their local Academic Learning Advisor or refer to the resources on the MyKBS Academic Success Centre page. Click here for this information. http://www.woolworthsgroup.com.au/icms_docs/183764_Code_of_Conduct.pdf http://www.kbs.edu.au/current-students/student-policies/ https://elearning.kbs.edu.au/course/view.php?id=1481 Page 3 Kaplan Business School Assessment Outline Assessment Marking Guide Criteria F (Fail) 0%-49% P (Pass) 50%-64% CR (Credit) 65%-74% D (Distinction) 75% - 84% HD (High Distinction) 85%-100% Mark Code of Ethics Discrimination Code of Ethics does not adequately explain or apply the concept of discrimination. Code of Ethics fails to expressly prohibit discrimination. Discrimination is sufficiently explained and applied in the Code of Ethics. Discrimination is expressly prohibited but more information required to clarify the forms of behavior that amount to discrimination. Specific examples of discrimination are included in the Code of Ethics to support accurate application. Express prohibition of discrimination included making it clear that specific examples of behavior provided are in breach. A detailed explanation and application of the concept of discrimination is provided for in the Code of Ethics supported by relevant examples. Such discrimination is expressly prohibited by the Code of Ethics. Discrimination is comprehensively explained and applied and supported by directly relevant examples. Such discrimination is expressly prohibited by the Code of Ethics with cross reference made to potential sanctions in the Enforcement section. /4 Code of Ethics Exploitation Little to no discussion of the application of exploitation in the code of ethics. No express prohibition of exploitation in Code of Ethics. Code of Ethics includes adequate application of the concept of exploitation. Express prohibition of exploitation is included but further details are necessary to better illustrate what forms of exploitation will not be tolerated in the organization. Exploitation is clearly explained and applied in the Code of Ethics with specific examples included. Exploitation is expressly prohibited and a direct reference is made to examples provided as being in breach. Elaborate explanation and application of the concept of exploitation is provided for in the Code of Ethics and supported by helpful examples. Exploitation is expressly prohibited by the Code of Ethics. Exploitation is thoroughly explained and applied, and supported by multiple relevant examples. The Code of Ethics expressly prohibits exploitation and refers to potential sanctions in the Enforcement section. /4 Code of Ethics Corruption Code of Ethics does not adequately apply the concept of corruption. Code of Ethics fails to expressly prohibit corruption. Corruption is sufficiently explained and applied in the Code of Ethics. Corruption is expressly prohibited but more information required to clarify the forms of behavior that amount to corruption. Specific examples of corruption are included in the Code of Ethics to support accurate explanation and application. Express prohibition of corruption included making it clear that specific examples of behavior provided are in breach. A detailed explanation and application of the concept of corruption is provided for in the Code of Ethics supported by relevant examples specifically including corrupt activity. Such corruption is expressly prohibited by the Code of Ethics. Corruption is comprehensively explained and applied using directly relevant examples involving corruption. Such corruption is expressly prohibited by the Code of Ethics with cross reference made to potential sanctions in the Enforcement section. /4 Page 4 Kaplan Business School Assessment Outline Code of Ethics Dishonest & Fraudulent Behaviour Little to no discussion of the meaning and application of dishonest and fraudulent behaviour. No express prohibition of dishonest and fraudulent behaviour in Code of Ethics. Code of Ethics includes adequate outline of the concept of dishonest and fraudulent behaviour and relevant application. Express prohibition of dishonest and fraudulent behaviour is included but further details are necessary to better illustrate what forms of dishonest and fraudulent behavior will not be tolerated in the organization. Dishonest and fraudulent behaviour is clearly explained and applied in the Code of Ethics with specific examples included. Dishonest and fraudulent behaviour is expressly prohibited and a direct reference is made to examples provided as being in breach. Elaborate explanation and application of the concept of dishonest and fraudulent behaviour is provided for in the Code of Ethics and supported by helpful examples specifically including dishonest and fraudulent behavior. Dishonest and fraudulent behaviour is expressly prohibited by the Code of Ethics. Dishonest and fraudulent behaviour is thoroughly explained and applied, and supported by multiple relevant examples including dishonest and fraudulent behavior. The Code of Ethics expressly prohibits dishonest and fraudulent behaviour and refers to potential sanctions in the Enforcement section. /4 Code of Ethics Whistleblower Protections Code of Ethics does not adequately explain and apply the concept of whistleblower or the need for adequate protections. Code of Ethics fails to expressly provide for whistleblower protections. Whistleblowing is sufficiently explained and applied in the Code of Ethics with consideration of the need for protections. Whistleblower protections are expressly provided for but more protective measures required to encourage whistleblowers to come forward. Specific examples of whistleblowing are included in the Code of Ethics to support accurate explanation and application. Express provision of whistleblower protections included making it clear that specific examples of behavior provided are entitled to protection. A detailed explanation and application of the concept of whistleblowing is provided for in the Code of Ethics supported by relevant examples. Such whistleblowing is expressly protected by the Code of Ethics. Whistleblowing is comprehensively explained and applied and supported by directly relevant examples. Such whistleblowing is expressly protected by the Code of Ethics with cross reference made to potential sanctions in the Enforcement section. /4 Code of Ethics Enforcement Little to no discussion and application of the enforcement and its purpose. No express provision for enforcement in Code of Ethics. Code of Ethics includes adequate outline of the enforcement and application to each area. Express provision for enforcement is included but further structure is necessary to better illustrate sanctions for breach and deter breaching behavior. Enforcement is clearly explained and applied in the Code of Ethics with specific examples included. Enforcement is expressly provided for and a direct reference is made to examples provided as being in breach with corresponding

mba402t22021assessment2outline-qybmq33n-u3n2grq0.pdf

Harshita · Accepted Answer

CODE OF Ethics
Table of Contents
Introduction	3
Purpose of Code of Conduct	3
Key principles of code of conduct	4
Expectation of the flight center	4
Conclusion	7
References	9
s
Introduction 
A flight center is a travel group that have some ethics and code of conduct. The flight center is proud of their company and concern about what people say and how people behave and how they conduct themselves. The flight center is responsible for their action. 
The code of conduct mainly focuses on the vision which means that they will give an idea of what they want to become and the core values that are the unique value and the lasting value. As mentioned by Holloway, Mayer and Daglish 2018, the flight center will also focus on the key factors that will motivate and guide the employees of a company. the code of conduct mainly focuses on the requirements and responsibilities that are needed to be completed to achieve a goal.
Purpose of Code of Conduct
As mentioned by Ferrell et al. (2019), the code of conduct mainly refers to company policies but here we are talking about flight centres so the code of conduct here refers to policies that are required to follow. The flight center travel groups employees globally follow the code of conduct and apart from their employees, the contractors, consultants, directors and officers also follow the code of conduct. The code of conduct applies to all the work and work-related activities, travel and events. Social media is the medium that is used by the flight center to interact with their employees, customers, suppliers, stakeholders or any type of community. To maintain or uphold the standard the employees of the flight center should complete or the compliances training that will be suitable and benefit to their role.
As mentioned by Holloway, Mayer and Daglish 2018, the vision of flight center that means of what is the picture that flight center wants to become is the world’s most creative and profitable travel retailer, that will deliver the amazing experience to the people, customer and the partner. But the main purpose of the flight center is to open up the whole world for those people who want to explore and enjoy the world. This will help them professionally and personally because it will give them mentally happiness. This can be only possible by delivering a great experience and a lot of fun with lots of discounts. There are mainly three core values that are unique in the flight center and those are irreverence, ownership and egalitarianism. The irreverence mainly means that the employees of the flight center take their business seriously but they did not take themselves seriously and also, they respect each other and also they respect their customers and suppliers. The ownership means that they will treat the company as their own company and also the employees of the company will take full responsibility for the business. Egalitarianism means that all the employees of the company have the same opportunity, rights and privileges. 
 
Key principles of code of conduct
As mentioned by Thibault et al. (2020), the code of conduct has some principles that were applied in some activities and deadlines and those are 
· The employee should act honestly and also have some integrity to maintain the highest standards of personal and as well as professional behavior which will be ethical.
· The employee of the flight center should deal with customers and suppliers fairly and politely. The employee should deal with their customer with some respect.
· The employees should work in the interest of the flight center and also maintain the value and reputation of a company. 
· The employee should maintain a good work environment and also create a safe and secure work environment and the indiscrimination will not be tolerated in the company and the bullying and harassment will not be tolerated in any condition. 
· Any employee of the flight center will not be included in any type of illegal work or any unethical work.
· The employee should keep the details of the company personally and should not leak any type of details outside the company.

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