Maximum Time=115 minutes Minimum Time=54 minutes So, I would tell that it would take 54-115 minutes to commute form Cavite to Manila in the Morning. 6. One of the major issues in customer service is...

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Extracted text: Maximum Time=115 minutes Minimum Time=54 minutes So, I would tell that it would take 54-115 minutes to commute form Cavite to Manila in the Morning. 6. One of the major issues in customer service is the speed with which a company responds to customer complaints. The manager of a telecommunication company aims to have a baseline data about the period the company is able to respond to customer complaints. The data will be used as a reference for a new system they want to adopt. The following data from a random sample of 25 complaints represent the number of days between the receipt of a complaint and the resolution of the complaint: a.Compute the mean, median, first quartile and third quartile. Mean=13.12 Median=12 First Quartile=10 Third Quartile=16 b.Compute, the range, interquartile range, variance, standard deviation and coefficient of variation. Range=14 Interquartile range=6 Variance=16.86 Standard Deviation=4.11 Coefficient of variation=0.31 c.On the basis of the results of a and b, if you had to tell the president of the company how long should a customer to wait to have complaint resolved, what would you say?.. Explain.