Learn about remote control software. Search the Internet and access the web site of two companies that manufacture remote control software (also known as remote support software). Some popular...

Learn about remote control software. Search the Internet and access the web site of two companies that manufacture remote control software (also known as remote support software). Some popular products include GoToMyPC, LogMeIn, pcAnywhere, ReachOut, and Timbuktu. For each of the two companies you select, summarize in a paragraph or two what you were able to learn about remote control software. Briefly describe the benefits of using these systems for both the customer and service desk analysts.