Lead and manage organisational changeFile
ERPBIM501A Use accounting processes BSBINN601 - Lead and manage organisational change Assessment 1 ASSESSMENT COVER SHEET Student name: Assessor name: Date of assessment / evidence: Venue: 251 PITT STREET, MANNING BLDG, HAYMARKET, SYDNEY, NSW Qualification title: BSB61015 - Advanced Diploma of Leadership and Management Unit(s) of competency assessed: BSBINN601 - Lead and Manage Organisational Change Instructions to the student: To complete this unit’s assessment, you are required to answer all questions in this booklet and demonstrate specific tasks and skills. Assessment Activity Task 1: Knowledge questions Activity 1 □ Satisfactory □ Not Satisfactory □ Not Completed Instructions to the assessor To complete this unit’s assessment, the student is required to answer all questions in this booklet and demonstrate specific tasks and skills. Once the booklet is completed, you are to make the assessment decision. Please refer to the marking guidelines when making this decision. Context of Assessment Assessment tasks will be completed in the College, including the computer lab, using provided software and documentation. Assessment outcome: (please tick to indicate) ( Competent ( Not Yet Competent Is re-assessment required? Yes No Date of re-assessment (if applicable) Date declared competent: (if different to date of assessment) Student: · The assessment process, including assessment information, competency requirements, student rights and appeals were clearly explained. · I have been provided with feedback on my assessment and agree/disagree (delete what is not applicable) with the assessment result. Student signature: Date: Assessor: · The assessment process, including assessment information, competency requirements, student rights and appeals were clearly explained. · The assessment was valid, reliable, flexible and fair. · I have provided the student with feedback on their assessment. · I certify this assessment record is accurate. Assessor signature: Date: Comments: *Please see Moodle for feedback on assessment(s)* Assessment Task 1 Submission Guidelines · All work must demonstrate a satisfactory standard of literacy (i.e. standard spelling and correct grammar). · All assessment tasks must be submitted by due date ie, two weeks after the receipt of assessment task details. · Students are advised that extensions beyond the due date must be negotiated with the relevant facilitator in advance. · Marked assessments will be returned with written feedback comments in the Moodle website within one week of receipt of the assessment tasks. · Resubmitted assessments must include the original corrected submission. · Students are required to keep a soft copy of all work submitted. Assessment Task 1 Change can be intended to remedy current situations, for example, to improve the poor performance of work staff, products or the entire organization, reduce burnout in the workplace, and help the organization to become much more proactive and less reactive, or address large budget deficits. Instructions: Please choose one of the above scenarios. Once you have determined which example you will be addressing, use the attached questionnaire to identify how you will address the necessary requirements for successful change in your organisation. Once you have completed the questionnaire you will develop a comprehensive Change Management plan based on the organisation you have chosen. Your change management plan must include the following detailed information: Please used the template provided for the change management plan. · Company details · Change identification · Change specifications · Change methodologies · Implementation strategies . Interview Questions 1. What will change? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2. Why is this change needed? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 3. What are the consequences if the change is not made? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 4. What will the end state be? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 5. What benefits are there for customers and employees if the change is made? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 6. What obstacles do you see in making the changes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 7. What will need to be communicated to whom, how and by when? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 8. Have you got the right leadership and "buy-in" support for the proposed change? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 9. Is the proposed change aligned with the strategic plan? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 10. What are the implications and barriers to successful implementation? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 11. What are the inherent risks/costs of not embracing the change? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 12. What processes will you need to change/introduce? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 13. How will success be measured and what value will success have for the business and individual? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 14. How do you intend to change people's behavior? ________________________________________________________________________________________________________________________________________________________________________________________________________________________ Change Management Plan 1. Company Details: Company Name: Address: Project Phase: Planning Phase Key Stakeholder Endorsement: Change Project Team: 2. Change Identification Type of change: Reason for change: Change Scope: Current Status: Future Status: 3. Change Specifications Change Tactic: Process Change: People Change: . Information Sharing: Cost of Change: Risk Assessment: 4. Change Methodology Stakeholder Analysis: 5. Implementation Strategies Action Plan: Schedule Details: Communication Plan: Training Plan: Resistance Plan: ERPBIM501A Assessment Guide V1.1 2015 Risk summary Probability Impact Risk Mitigation Cost Resistance to change Likely Moderate - Redundancy packages - Counseling - Support - Training High Injury Unlikely Major - OH&S training - Insurance Low Technical problems with machinery Possible Major - Technician - Warranty High Overproduction Unlikely Major - Monitoring Medium Power blackout Possible Major - Generator High Legal Unlikely Moderate - Lawyers Low Templates for assessment task 1 Risk Assessment Template Stake holder Matrix Example Keep satisfied · Customers · Distributors/retailers Manage closely · Directors Monitor (minimum effort) · Floor staff · Administrative staff Keep informed · Government · Trade associatiation · Community · Suppliers · staff Communications Plan template example Tasks Oct/ 2013 Nov/ 2013 Dec/ 2013 Jan/ 2014 Feb/ 2014 Mar/ 2014 Apr/ 2014 May/ 2014 Change committee meetings Development of change action plan Inform changes Buy machine Training of staff Machine starts oper./Redundancies KPIs Action Plan Template example Communications Plan Template example Com. ID Who; identify agencies, stakeholders, businesses, the public, etc. What event or information will be provided? When will the information be provided? With what frequency? Responsible Party Example General public Project web page Immediately Updated monthly or after significant milestones Mark Thomas Example Elected officials, project neighbors and businesses Open House March 12 One time Keith Bishop