Pls check the attached file
Knowledge Assessment Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 1 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Skills Assessment: Cluster 1 Unit code, name and release number CHCLEG001 - Work legally and ethically (1) Qualification/Course code, name and release number CHC42015 - Certificate IV in Community Services (2) Student number Student name Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 2 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Version: 2.0 Date created: 6 July 2018 Date modified: 22/04/2020 For queries, please contact: Community Services Teaching Section TAFE Digital, Strathfield © 2020 TAFE NSW, Sydney RTO Provider Number 90003 | CRICOS Provider Code: 00591E The contents in this document is copyright © TAFE NSW 2020, and should not be reproduced without the permission of the TAFE NSW. Information contained in this document is correct at time of printing: 22 April 2020. For current information please refer to our website or your teacher as appropriate. Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 3 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Assessment instructions Assessment details Instructions Assessment overview This is a skills based assessment in which you will be assessed on your ability to demonstrate the skills required for the unit CHCLEG001 Work legally and ethically. This assessment is in three (3) parts: Part 1: Four (4) case studies with questions following each case study. Part 2: One (1) short answer question. Part 3: Case study (Policy Development) with four (4) questions. You will need to access the Indigo Community Services and Health Hub for parts of this assessment. The URL is: https://sites.google.com/a/learnnorthcoast.com/indigo/intranet-files Assessment Event number 2 of 2 Instructions for this assessment Before completing and submitting this assessment, you must read through the LibGuide and all required learning resources for this unit. All resources can be accessed via the OLS > Unit Overview > Access your learning tab. This is a written assessment and it will be assessing you on your knowledge of the unit. Submission instructions Once you have completed this assessment, you are required to submit it for marking via the Assessments tab on the OLS. It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE Digital and complete the assessment declaration when submitting the assessment via the OLS. What do I need to do to achieve a satisfactory result? This unit is competency based. In order to be deemed competent in this unit you must satisfy all elements specific to the unit and the essential knowledge and critical aspects of assessment in a range of situations. The assessment has been developed to cover these criteria and your TAFE Digital teacher will review all you work and assess your overall result to deem you competent. Please reference your work – referencing guides are available on the OLS. https://sites.google.com/a/learnnorthcoast.com/indigo/intranet-files Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 4 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Assessment details Instructions Assessment feedback, review or appeals Appeals are addressed in accordance with Every Student’s Guide to Assessment in TAFE NSW. Part 1: Case studies For the purpose of this assessment, you are a community services worker at Indigo (Ctrl + Click to follow the link), which is a virtual community service organisation created for students to help you become familiar with the policies, procedures and guidelines of a community service organisation. You will find the website for this virtual organisation (Indigo) by clicking on this link. To prepare for these case studies, you will need to read some of the documents on the Indigo Intranet. Further instructions are below. Step 1 Once you are on the Indigo community services website, locate the “Intranet” on the top banner of the website. This is the internal part of the website for staff and is where you will find all of the necessary policies and procedures and other documents needed for this part of the assessment. Step 2 When you are in the Indigo staff intranet portal – locate and read the following documents: 1) Indigo Code of Ethics (To locate this document, go to the Indigo Intranet Administration folder. Click the folder to expand it and locate the Code of Ethics. This is a PDF document which you can then download.) 2) Indigo Position Description (PD) for a Community Services Worker (To locate this document, go the Indigo Intranet Administration folder. Click the folder to expand it and locate the Position Description (PD). This is a PDF document which you can then download.) 3) Indigo Code of Conduct (To locate this document, go to the Indigo Intranet Policies and Procedures folder. Click the folder to expand it and locate the Code of Conduct. This is a PDF document which you can then download.) Step 3 After you have read the three documents above, answer the following case study questions, using the information in the above documents to guide your answers. Your answers should be brief and no more than 100 words for each question. https://staff.tafensw.edu.au/documents/2016/11/every-students-guide-to-assessment-in-tafe-nsw.pdf/ https://staff.tafensw.edu.au/documents/2016/11/every-students-guide-to-assessment-in-tafe-nsw.pdf/ https://sites.google.com/a/learnnorthcoast.com/indigo https://sites.google.com/a/learnnorthcoast.com/indigo/intranet-files Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 5 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Case study 1 One of your colleagues has recently lost her partner and is now a sole parent to three children. You have seen her taking food from the kitchen in the afternoon before she goes home. The kitchen is stocked with food intended for service users who are homeless, and staff are regularly told that the food is not for staff to eat. 1. Refer to the Indigo Code of Conduct and identify how the conduct of the employee in the scenario above breaches the Indigo Code of Conduct. In your response, you need to state the section of the Indigo Code of Conduct that is being breached by the employee. 2. From the Indigo Intranet, locate the Policies and Procedures folder and identify which policy or procedure the organisation can use to take action against the employee as a result of this breach of the Indigo Code of Conduct. 3. Review the procedure you have identified in Question 2 and describe what you need to do as an employee as a result of witnessing this breach of the Code of Conduct by your colleague. Your answers should include information about how you should document the information and who you should speak to about the breach of the Code of Conduct. Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 6 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Case study 2 Alex, a regular service user, drops in to get some food. She has her eight year-old son with her. You notice that she appears to be affected by drugs as she is very slow and appears to keep “drifting off” and napping while you are talking with her. You know that she has a history of using drugs, in particular opioids, which are strong pain medications. 1. Identify at least two (2) Indigo policies and procedures from the Intranet that relate to this issue. 2. Referring to the appropriate policy from the policies you have identified in Question 1 above, describe how you would initially approach Alex about her apparent drug use and identify one (1) communication strategy you would use. 3. Considering that Alex has an eight year-old child with her, review the Indigo Child Protection Policy and the Child Protection Reporting Procedure to determine what your reporting responsibilities are. Once you have used the Mandatory Reporter Guide (see following instructions on how to do this), answer questions (a) and (b) below. Instructions for use of the NSW Mandatory Reporter Guide (MRG) (If you live or work outside of NSW, please contact the teaching section to discuss whether to use the NSW MRG or your relevant State or Territory legislation.) In NSW, mandatory reporters are required to use the NSW Mandatory Report Guide (MRG) to determine whether their concerns about a child or young person meet the threshold for reporting to the NSW Department of Communities and Justice (formerly FACS) Child Protection Helpline. To locate the MRG, go to the Online Mandatory Reporter Guide (MRG) site (Ctrl + Click to follow link), and read the instructions on the first page on how to use the MRG and select an appropriate Decision Tree. https://reporter.childstory.nsw.gov.au/s/mrg Document title: CHCLEG001 Ed 26_Cluster 1 Skills Assessment Page 7 of 13 Resource ID: LA025046_CHC42015_Certificate IV in Community Services Have a look at the MRG Decision Trees available for you to select based on your concern about Alex’s eight year-old child and: • Identify which MRG Decision Tree you would select to start with (you need to click on the definitions of the decision trees to make a decision) and read the Guide to selecting a decision tree (Ctrl + Click to follow link). • Start answering the questions in the decision tree about the information you have from the case study until you reach a decision point in the MRG. Note: Before answering any questions, make sure that you have carefully read and understood the definition for each question on the right-hand side of the screen using the drop-down boxes. This is important because answering the MRG Decision Tree questions without carefully reading the definitions can change the outcome of the MRG. Remember that you can only answer the questions with the information that you have in the case study. • After you have finished answering all of the MRG questions in the Decision Tree, you will reach the MRG Decision outcome. Answer the following two (2) questions: a) Which MRG Decision Tree did you choose? b) What was the outcome of the MRG and what actions do you need to take according to this MRG outcome? Case study 3 Xavier attends a day program at Indigo Community Services and Health Hub. Xavier enjoys gardening and he is regularly joined by Michael and