JYP is a hypermarket chain that operates throughout China, with 25 locations and 800 employees ranging from store workers to the CEO. JYP I operates in a very competitive environment with numerous...

JYP is a hypermarket chain that operates throughout China, with 25 locations and 800 employees ranging from store workers to the CEO. JYP I operates in a very competitive environment with numerous other companies. As a result, improving performance is vital in order to achieve the goal of being the number 1 hypermarket chain in the country. The goal must be met while taking into account the relatively high worker turnover rate in this area.

a)Explain how the Maslow Hierarchy of Needs application may be of use at JYP.

b)Explain the application of Performance Management System at JYP.