ITFN XXXXXXXXXX Homework 4: Project Cost, Quality, and Human Resource Management Assignment date: 05 April 2022 Due Date: 19 April 2022 1. Discuss why many information technology professionals may...

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ITFN 3144-90 Homework 4: Project Cost, Quality, and Human Resource Management Assignment date: 05 April 2022 Due Date: 19 April 2022 1. Discuss why many information technology professionals may overlook project cost management and how this might affect completing projects within budget. 2. Solve the Running Case Task 3 on page 296 (Chapter 7) (Page numbers refer to the Eighth Edition of the textbook: Information Technology Project Management by Kathy Schwalbe). 3. Create a Pareto chart (without using any Excel template) based on the information in the following table. First, create a spreadsheet in Excel using the data in the table. List the most frequent customer problems first and then make the Pareto chart. Interpret the data represented by your Pareto chart. Make sure that given the data your resulting chart looks similar to the one in Figure 8-7. User Complaints Frequency/Week System is not available 40 Sudden disconnect from network 98 Network signal quality very poor 110 Network is too slow 130 Tech Support does not follow through 75 4. The following table shows activities with duration, dependency, dependency type, and the number of workers from one small segment of a project network. Draw the segment of the network diagram and then: (a) Show the resource usage (chart) if activities A, B, and C start on day one; (b) Show the new network diagram and the resource usage (chart) when resources are leveled after applying appropriate slack times. Activity Duration Predecessor (dependency) Dependency Type Number of Workers A 2 - D 2 B 4 - D 2 C 10 - M 4 D 3 A D 2 E 1 B D 2 F 2 C,D,E M(C,E) 4 5. The software developers of a billing system of ACME Telecom Company would accept at most an error rate of 4% that a sample of invoices would contain some variations that may be present in a large population of total invoices. With a certainty factor of 1.95 how many invoices would they need to examine? 6. Task 1 and 3 of the Running Case on Page 385-386 (Create the resource histogram similar to both Figure 9-6 (page 364) using Excel and 9-7 (page 367) using Microsoft Project. Besides submitting Excel file and Project file for the resource histograms you will also paste them as snapshot of them on the Microsoft Word document. Make valid assumptions as necessary but be sure to state them). (Page numbers refer to the Eighth Edition of the textbook: Information Technology Project Management by Kathy Schwalbe). Note: You will need to submit the solution to the above six problems appropriately in: Microsoft Word, Microsoft Excel, and Microsoft Project (3 files). You must show all your work when appropriate. 2. Solve the Running Case Task 3 on page 296 (Chapter 7) (Page numbers refer to the Eighth Edition of the textbook: Information Technology Project Management by Kathy Schwalbe). 6. Task 1 and 3 of the Running Case on Page 385-386 (Create the resource histogram similar to both Figure 9-6 (page 364) using Excel and 9-7 (page 367) using Microsoft Project. Besides submitting Excel file and Project file for the resource histograms you will also paste them as snapshot of them on the Microsoft Word document. Make valid assumptions as necessary but be sure to state them). (Page numbers refer to the Eighth Edition of the textbook: Information Technology Project Management by Kathy Schwalbe).