Introduction (You need to provide introduction of the essay, methodologies, Strategies you are using for discussing your selection/adaption for the case study). Continuous Improvement Plan...

Introduction (You need to provide introduction of the essay, methodologies,

Strategies you are using for discussing your selection/adaption for the case study).
Continuous Improvement Plan (Diagramatic explanation).
Textual overview of the plan .
Change Management.
Examples of procedural documentation (templates kept as appendix).
Implementation Plan for case study.
Conclusion (Whatever mentioned in introduction section has to be concluded with ending statement and reflection)
Keep citation in Harvard style referencing for Body part.
Keep references at the end in Harvard style in alphabetical order.
DO NOT keep any side-headings/sub-headings.
Keep the diagram as an appendix at the end of the document.