This assignment due tomorrowINFT 3035 Communication and Collaboration Assignment 2: Voice over IP...

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This assignment due tomorrowINFT 3035 Communication and Collaboration  Assignment 2: Voice over IP solution (20%)  Due: Monday 12th November 2018 @ 10am  Individual Assignment  Submission: via the course website  Overview  The following assignment will require you to demonstrate skills you have learnt in the course INFT  3035 Communication and Collaboration. In summary, this assignment requires you to recommend a  list of hardware and/or software requirements and provide a technical installation guide for the  deployment of VoIP at a local school.  Case Study  ABC High School is a private college that delivers education to students from years’ 8 to 12. The  campus sits on approximately 5 hectares of manicured grounds, 6 kilometres from the CBD of  Adelaide. It consists of a large two-story building containing the majority of the classrooms (22) and  administration offices, a dedicated music and arts suite with two classrooms, a resource centre, and  an indoor gymnasium containing two full sized basketball courts. There is also a large outdoor oval,  tennis courts and practice cricket nets.  The school has a modern approach to education and focuses on the use of technology in the  classroom. All students have their own iPads and are used daily in a variety of subjects including  science and maths. These are connected to the schools’ wireless network which has recently been  upgraded to cover the majority of the campus and support the device density in each classroom. In  addition there are 2 purpose built computer rooms located in the resource centre containing 30  modern PCs each, and 4 trolleys of 40 wireless laptops which can be borrowed on an ad-hoc basis  for classroom use. The students also have access to 6 printers and photocopies located throughout  the campus.  The campus network has just undergone a major refresh which includes a replacement of all existing  networking hardware, excluding wireless. The new network delivers 10Gb interconnects and 1Gb to  all end devices though a combination of both OM1 and OM3 fibre for vertical cabling and CAT5e and  CAT6 for horizontal cabling. The schools’ WAN has also just been upgraded from a 20Mbps to  100Mbps to support the increased traffic due to the iPad usage. Both the logical and physical  diagrams have been included in this case study for your reference and should be accurate and reflect  the recent changes.  The school currently has a 10 year old PBX connection which is becoming ever difficult to upgrade  and maintain. It currently consists of the following components:  • 1 x Ericsson 50 PBX  • 1 x Reception handset that provides the ability for call forwarding, call holding, directory  lookup and night mode.  • 30 x basic desktop phones with caller ID  • 6 x wireless antennas with school building and courtyard coverage for 4 cordless phones  • 10 x external lines bound to 1 incoming number (Reception)  • 10 x external line bound to 1 incoming number (Management x 5, IT administrator, Finance,  Canteen, Gym, Resource Centre)  • Incoming calls are supplied via an E1 connection from a telco.  As the school wishes to install handsets in each classroom, the current PBX does not have the  handset capacity. This combined with the age of the current PBX, it has approved the finance and  installation of a CISCO VoIP solution to be rolled out throughout the school.  The Voice over IP Project must meet the following requirements:  1. The reception desk must have a physical phone capable of handling several incoming calls,  place calls on hold, internal transfer and at least 20 speed dials.  2. Maintain all existing desk phone (30) capabilities.  3. Maintain the cordless phone functionality throughout the school and courtyard; supply of 4  compatible cordless phones  4. Maintain the existing single FAX line.  5. Maintain existing phone number structure – 2XXXX.  6. All classrooms (22) to have a physical phone capable of internal calls and emergency.  7. Boardroom style phone to support a table of 10 people.  8. Install softphones on a variety of devices including android and Windows PCs.  9. All phones to have the option of speaker phone.  10. Provide the user of the phone with a directory of all internal phone numbers.  11. Message bank for all phones and the ability for the messages to be emailed to inboxes.  12. CallerID on all handsets  13. Messages on hold when a call is put onhold; this message must be able to be updated by  staff at the school  14. External direct dial in for reception (x10)  15. External direct dial in for management (x5), IT, Finance, Reception, Canteen, Gym, Resource  Centre (10 lines)  16. Although not required at this stage, have the ability to be configured for SIP connection to  an external SIP provider.  17. Must not interfere with the schools’ monitored alarm system.  18. Must not interfere with the schools’ emergency lift phone.  Additional questions or clarification regarding the requirements can be posted on the discussion  board on the course website.  Deliverables  This assignment has two major deliverables:  1. A list of hardware and/or software which will need to be purchased by the client.  2. A technical installation guide that will assist an IT administrator to install this new  technology.  For the first deliverable, you need to research what technology is available that will meet the  requirements of the customer; keeping in mind the customer has asked for a CISCO VoIP  implementation. You are then to provide a complete list of equipment to be purchased and provide  an estimated price. Please ensure this equipment will fully function with the existing network  equipment.  In the second deliverable, you need to produce a detailed step by step guide on how to install and  configure the hardware and software you have recommended. Please ensure the guide covers  phone installation, any additional networking hardware and/or software installation, configuration  information for the telephony service, modifications required to the existing networking  configuration, and anything else you believe the local IT administrator would benefit from following.   Please remember you DO NOT need to justify the project itself, the school has already approved it.  You may need to justify the equipment selection though.  Extension to Assessment Task Deadlines  There will be NO extensions to the assessment task deadline unless arranged prior. If you submit the  assignment late for whatever reason, the late penalty described below will apply. If for some reason  you need to take extended leave from this course, such as jury duty or Defence Force leave, please  see the course coordinator BEFORE taking such leave otherwise no extensions will be granted.  Late Submissions  If you submit your assignment after the specified deadline without a pre-arranged extension, a  penalty of 20% of the total mark per day (including Saturday and Sunday) will be incurred. For  example if you are 2 days late and you are awarded 10/15 your actual mark will be 7/15. Appendix A - Logical Diagram  ABC Networking Project PAGE 1 OF 1 DRAWN BY LEGEND REVISED 4/13/2015 TITLE Access Switch 2 x Stackable Cisco 3650  First Floor 96 Ports PoE+ 2 x 10GBASE-LRM Access Switch 2 x Stackable Cisco 3650 Resource Center 96 Ports PoE+ 2 x 10GBASE-LRM Access Switch 1 x Stackable Cisco 3650 Music Building 24 Ports PoE+ 2 x 10GBASE-LRM Access Switch 1 x Stackable Cisco 3650 Gym Building 24 Ports PoE+ 2 x 10GBASE-LRM 10G 10G 10G 10G 10G 10G 10G 10G Logical Stack Stack Links Etherchannel Appendix B - Physical Diagram  Ten2/1/2 LEGEND 2 x WS-C3650-48PD-S 96 Ports PoE+ 2 x 10GBASE-LRM 2 x WS-C3650-48PD-S 96 Ports PoE+ 2 x 10GBASE-LRM 1 x WS-C3650-24PD-S 24 Ports PoE+ 2 x 10GBASE-LRM 1 x WS-C3650-24PD-S 24 Ports PoE+ 2 x 10GBASE-LRM 2 x WS-C3850-48P-S 96 Ports PoE+ 8 x 10GBASE-LRMP a tc h  P an e l Patch Panel P a tc h  P an e l Patch Panel Patch Panel P a tc h  P an e l First Floor Ground Floor Gym Resource Centre Music Room Te ls tr a  R o ut er 6 Core OM3 50/125 4 Core used Distance

INFT 3035 Communication and Collaboration Assignment 2: Voice over IP solution (20%) Due: Monday 12th November 2018 @ 10am Individual Assignment Submission: via the course website Overview The...

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