Individual You were required in Activity 8.1 to search your college or university library for a reporting magazine or journal article on the use of information technology in the banking or activity 1...

Individual You were required in Activity 8.1 to search your college or university library for a reporting magazine or journal article on the use of information technology in the banking or activity 1 finance sectors of the business environment. The article you selected should be used as a unique case study and the basis for answering the following questions:

 1 Explain why banks are leaders in the use and application of information and communications technology and suggest five possible advantages that banks gain by successfully implementing IT-based systems. 2 From your understanding, explain the use and categorization of information and communications technology for customers of banks. How do customers interact with ICT in banks and other financial institutions? 3 Discuss how reliant the banks should be on outsourced ICT functions in terms of developing expert systems that handle sensitive and private data on customers.