In this chapter, you learned that the words you use can enhance or detract from the quality of your relationships. More specifically, using descriptive “I” language rather than evaluative “you”...

In this chapter, you learned that the words you use can enhance or detract from the quality of your relationships. More specifically, using descriptive “I” language rather than evaluative “you” language is helpful to prevent a defensive reaction when addressing a conflict. Think of a specific conflict in your life and recreate the conversation you had at the time using “you” language. Then recreate the same conversation using descriptive “I” language.