In this chapter, the social responsibility actions of companies such as Johnson & Johnson and Hewlett-Packard (HP) were discussed. At Johnson & Johnson, social responsibility flows from the company’s credo. Consult the International Management in Action box about J&J in the chapter, and go to the J&J website, www.jnj.com, to the sections “Our Credo” and “Social Responsibility.” Then answer these questions: (1) Which stakeholders are most important to J&J and why? (2) How does J&J ensure that all of its many operating companies adhere to the credo? (3) What are the main areas of social responsibility activities for J&J, and how do they relate to the credo? At Hewlett-Packard, “global citizenship” means engaging in public-private partnerships and demonstrating model behavior and activities in governance, environmental policy and practices, community engagement models, and “e-inclusion initiatives.” Go to the HP website, www.hp.com, to the sections on global citizenship and e-inclusion. Then answer these questions: (1) What does it mean to be a global citizen at HP? (2) How does HP measure and evaluate its success in global citizenship? (3) What is e-inclusion, and what are some specific examples of projects that advance HP’s e-inclusion goals?
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