In this assessment task, you are required to choose ONE of the following four failed projects in Australia (https://yourprojectmanager.com.au/4-massive-australian-project-failures-failed/) and answer...

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In this assessment task, you are required to choose
ONE
of the following four failed projects in Australia
(https://yourprojectmanager.com.au/4-massive-australian-project-failures-failed/)
and answer all the questions stated below.



1. Myers online shopping disaster



2. Queensland Health and its Payroll System



3. The Australian Cargo Service



4. Victorian MyKi Smart Card


I NEED TWO DIFFERENT TOPICS OUT OF THIS FOUR




Assessment Presentation Guidelines The key presentation requirements for assessments are listed below. All written assignments must conform to the following checklist: 1. The assignment is submitted in Microsoft Word format  2. The assignment includes a signed Assessment Cover Sheetas the first page (see Attachment 1 and Attachment 2)  3. The assignment includesa footer on each pageapart from the title page with your name, student number and page number  4. The assignment has 2.54cm margins on all sides  5. The assignment has double spacing throughout  6. The first line of every paragraph is indented by 1.25cm  7. Times New Roman font in size 12 pointis used throughout  8. Text is left aligned (not justified)  9. In-text references and the reference list should follow the Harvard referencing style  10. Reference list entries have a 1.25cm hanging indent  Headings Most reports and case studies include headings but not all papers should; therefore, check with your lecturer or tutor to make sure that headings are appropriate for the specific paper you are writing. Headings should be formatted according to the following guidelines: · The firstlevel should be centered and in bold. Each main word should start with a capital letter. First Level Heading · The second levelshould be left-aligned and in bold. Each main word should start with a capital letter. Second Level Heading · The third level should be italicised. Each main word should start with a capital letter. Third Level Heading · Paragraphs should begin on a new line. · Headings may be numbered, i.e. 1, 1.1, 1.2, 2, 2.2 and so on. Assessment word count All assessments specify a word count. An assessment that is within 10% of the specified word count (either more or less) will not be penalised. However, if you submit an assessment that is more than 10% under or over the specified word count, your grade may be penalised. As in-text citations of your sources is an assumed part of academic writing, the assessment word count does include the in-text referencing (i.e. author/date/page number). Quotations are also included in the word count. The title page, table of contents page, reference list or appendices are not included in the word count. It is recommended that you use a computer-generated word count by selecting from the first word of the introduction (or if a report, either the abstract or summary) to the last word of the conclusion (or if a report, the recommendations). Introduction to Harvard Referencing Style Academic Integrity and Plagiarism Academic integrity is based on honesty in all scholarly work. This includes always acknowledging ideas, opinions, theories and information that comes from the work of others in your academic work. If you do not acknowledge the author of ideas, opinions and theories that you present then it appears that you are attempting to present the work of another person as your own, which is known as plagiarism. Plagiarism is a form of academic misconduct and is taken very seriously by the College and may result in a finding of academic misconduct that can incur penalties including loss of marks, a fail grade for an assessment, a fail grade for a unit, or expulsion from the College. Plagiarism can be accidental / unintentional, and this most often occurs when people do not understand what plagiarism is. Deliberate plagiarism is much more serious, and occurs when a person fails to acknowledge sources although they understand the implications of choosing not to do so. For this reason, the College seeks to educate students about plagiarism and to support new students to understand their responsibilities so as to ensure that they do not accidentally or deliberately plagiarise the work of others. For more information on academic integrity and plagiarism, please see the APIC Student Handbook and the APIC Academic Integrity Policy. What is Referencing? Referencing is a method of acknowledging the sources of information that you use in writing your assignments, such as essays and reports, or any other work of scholarship. Whenever you present a statement in your assignment that is not your own original idea, opinion or theory, whether it is presented in your own words (paraphrased) or in the author’s exact words (quoted), you must include a reference to acknowledge your source. Use in-text citations in the body of your writing to briefly refer to a work and acknowledge the source of information. Provide a reference list at the end of your paper with full details of the in-text citations. The information in the reference list should be sufficient for someone else reading your assignment to find the source themselves if they wish. There are conventions for how to present in-text citations and reference list entries and these are described below. You are expected to follow these conventions in all of your written work submitted for assessment at APIC unless you are specifically advised otherwise. Harvard Style of Referencing At APIC students are expected to use the Harvard style for referencing / acknowledging sources. Harvard style is used widely for academic writing and is commonly used in business disciplines. Unlike many other styles, there is no source document for a Harvard style, and this guide was developed from a range of online Harvard style guides, most of which were based on APIC Student Guide to Harvard Referencing Style | 1 Commonwealth of Australia 2002, Style Manual for authors, editors and printers, 6th edn, rev. by Snooks & Co, John Wiley & Sons, Queensland. This guide includes examples and basic explanations for the most common types of citations used by students. More detailed explanations and examples can be found here and here. In-Text Citations: Primary References Primary references are works that you have read yourself, such as journal articles, books, book chapters, websites, government reports and a range of other information sources. To cite primary references follow the conventions below. · Harvard uses author-date style of referencing. When you incorporate information from a source in your text, place the author’s surname and year of publication in parentheses at the end of the sentence. Example: The results conclusively proved a correlation between the risk priority number and severity of occurrence (Khanal 2018). · If you use the name of the author(s) in your sentence, place the year of publication in parentheses and omit the author’s last name from the brackets. Example: Khanal (2018) observes that there is a correlation between risk priority and severity of occurrence. · For two or three authors, use the word ‘and’ or place an ampersand (&) between the last two author's names. o Use “and” if you are writing the author’s names as part of your sentence as in the example below: Example: Khanal, Lyon and Choudhary (2018) observe that there is a strong correlation between risk priority and severity of occurrence. o Use “&” if you are placing the author’s names in brackets as in the example below: Example: It has been shown that there is a strong correlation between risk priority and severity of occurrence (Khanal, Lyon & Choudhary 2018). · For more than three authors, the first time that you cite the authors you need to write all of the names. However, for all other references to the same authors this becomes the surname of the first listed author, followed by the term 'et al.', where ‘et al.’ is a latin term meaning ‘and others’. So, to cite a work published in 2017 with four authors, namely Annelli, Singh, Smith and Wynn, the first time you cite the reference you would write either: o Example: Annelli, Singh, Smith and Wynn (2017) argued that it is important to consider gross domestic product (GDP) in developing the model. OR o Example: It has been argued that it is important to consider gross domestic product (GDP) in developing the model (Annelli, Singh, Smith & Wynn 2017). However, if you are citing the same reference again later in your paper you would write either: o Example: Annelli et al. (2017) considered GDP to be an important indicator. OR APIC Student Guide to Harvard Referencing Style | 2 o Example: It has been suggested that GDP is an important indicator (Anelli et al. 2017). · If you directly quote from a source (fewer than 30 words), you must include the page number and enclose the quoted phrase in quotation marks. Example: Khanal (2018, p. 108) referred to this correlation as a “statistical anomaly”, contributing….. OR Example: It was found that the correlation was a “statistical anomaly” (Khanal 2018, p. 108). · If the quotation is >30 words do not use quotation marks. Instead, start the quotation on a new line, indent the entire quotation, and finish with the in-text reference. Example: It was stated that: Contractors and consultants view risks differently. Contractors always try to transfer the risk to the owner to gain more time and money on the project. The consultants try to save the owner time and money and transfer the risks to the contractor, forcing the contractor to accept the risks and mitigate the contractor’s own cost and minimize the project duration (El-Sayegh & Mansour 2015, p.120). · If you are giving a direct quote from a source that does not have a page number (such as a web page), provide the section heading and/or paragraph number: Example: Retailers must not mislead customers, and “a supplier must accurately describe their goods or services” (Australian Competition and Consumer Commission 2018, ‘False or misleading claims’, para. 1). In-Text Citations: Secondary References Secondary references are works that you have not read yourself but which are cited in a source that you have read. For example, if you have read a book by Kirsner (2017) that refers to a finding by Smith and Rathdown (2014), but you have not actually read the work of Smith and Rathdown, then to refer to the finding of Smith and Rathdown you would use secondary referencing. You should use secondary references sparingly and rely mainly on primary references. To cite secondary references follow the conventions below. · In the text, refer to the secondary source and note that was ‘cited in’ the source that you actually read. In the example above this would be: Example: Smith and Rathdown (2014, cited in Kirsner 2017) stated that..… This clearly shows that you are basing your understanding of Smith and Rathdown’s work (a secondary source) on what you have read in Kirsner’s book (a primary source). · In the reference list, include the reference to the primary source only. In the example above this would be: Kirsner, L.S. 2017, Introduction to Accounting, McGraw Hill, London. APIC Student Guide to Harvard Referencing Style | 3 Reference List The reference list should only include references that you have directly cited in your work. To prepare your reference list please use the following formatting checklist:
Answered Same DayMar 23, 2021SBM1202

Answer To: In this assessment task, you are required to choose ONE of the following four failed projects in...

Rimsha answered on Apr 08 2021
152 Votes
QUEENSLAND HEALTH AND ITS PAYROLL SYSTEM
Table of Contents
Introduction    4
Main issue associated with the case project    4
Industries complexity    5
Insufficient time and improper documentation    6
Lack of communication and poor execution of business plan    7
Inadequate system testing    7
Client and consultant relationship complexity    8
Governance complexity    8
Failures with the early implementation of this project    8
System availability    9
Performance issues    9
System issues    9
Cost overrun and schedule delays and factors contributed to these    9

Changed in the recent delivery method    10
Recommendation for early stage of project    10
Conclusion    10
References    26
Introduction
When any project started, its success rate is indefinite. There are various stages of the project, despite implementation of the framework, achieving of expected outcome is difficult. In Australia, there have been many such projects which started with great expectation and faced the ultimate failure. One such project is Queensland health and payroll system. This project was considered as the one of the worst IT projects in the history of Australia. In 2008, Queensland Health decided to replace its payroll system and gave contract to the IBM to design the same. During the period of 2 years, multiple changes had been done in the system to meet the requirement. It has been seen that 5 years after commissioning of the project with high budget than the original estimated budget, this system causes big blunders. This new system left the thousands of workers either underpaid or they are not paid at all. This project resulted in the huge failure and the total cost which wasted in the project is around $1.2 billion. This project was completed way behind the time as it was eighteen months late and the budget was 300% higher than the initial budget decided for the project. On the contrary, after initial six months, there has been many issues this project faced such as complex architecture, technical failure, and procurement issues. This following project focusses on the issues and factors which are responsible for the failure of the project. It also analyses the steps which has been taken wrongly and give recommendation on what corrective measures could have been taken to save the project from becoming massive failure.
Main issue associated with the case project
When the project was initiated, it has been started with the purpose of enhancing opportunities with the help of mobility of workforce. Some other purpose of the project was enhancing visibility of the cost of products and services. The payroll system was expected to reduced duplication of the data and reduction of unnecessary information, it was aim to reduce the expenditure which is linked with the licensing agreements and improve the economics. Apart from this, it enables the government to focus on the improving competencies and help in enhancing the service standards (Australian Government, 2013). One last thing which was expected from this project was consistency of finance and human resources information in various governmental agencies. Thus, to implement such kind of project, IBM was given the contract. Initially, duration of the project was August 2008. Later, IBM decided to conduct the additional planning to the deliver the project but after taking eighteenth months. Thus, delivered the project finally in 2010. When project was finally submitted, it resulted into considerable cost and time over run and failed to give the expected outcome.
There are many reasons which resulted into failure of the project. One of the prime reasons was the complexity in implementation of the project (Australian Government, 2013). The complexities include large information, industry complication, system complexity, complexity with client consultant relationship, and system implementation issue.
Industries complexity
The health and social care sector were attained the individuals, process, and services which are provided by hospitals, pharmacies, and diagnosis agencies. Health and social care industries is different from other industries due to its complication and complexity. It has been seen that health and social care organisation have distinct client base, diversity of the clients is unique and random. This is because these clients are patients who either takes the service for temporary basis or permanent basis. Queensland Health consists of 85000 workers who are working twenty-four*seven hours (Australian Government, 2013). Apart from this, workers in Queensland health work in two different act and twelve different sectors. This sector offers wide range of health service to around more than 40000 people per day across three hundred sites in Queensland. This data indicates that payroll management systems which have approximately 24000 groupings of awarded salary. Since there was lack of proper designing, planning and implementation of the project, it resulted in complete failure. It is important to notice that the healthcare industries required quality management and strong leadership which guides the sector and contributed towards the success of the project. In case of the Queensland Health payroll system, poor management and lack of support from top management make the major contribution towards failure of the project.
Insufficient time and improper documentation
Time plays the crucial factor in the success or failure of the project. It has been seen that when project gets...
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