In the current COVID’19 situation, an IT company needs to improve its work processes and introduce a change so that company can perform effectively. Suggest key advantages/disadvantages you would have...

In the current COVID’19 situation, an IT company needs to improve its work processes and introduce a change so that company can perform effectively. Suggest key advantages/disadvantages you would have when dealing with the current situation being an Internal and External OD practitioner? You will have to mention/explain how better you can work for organization development being an Internal OD practitioner or an External OD practitioner. Differences in handling the situation could be explained for each role.