In her small retail shop, Jocelyn knows most of her best customers by name and knows their preferences in clothing and shoes. This demonstrates which advantage of a small business? a. Ability to adapt...

In her small retail shop, Jocelyn knows most of
her best customers by name and knows their
preferences in clothing and shoes. This demonstrates which advantage of a small business?
a. Ability to adapt to change
b. Independence from customer’s desires
c. Simplified record keeping
d. Personal relationships with customers
e. Small customer base