In Example 14.4 of Section 14.5, we examined whether an M/M/1 system with a single fast server is better or worse than an M/M/s system with several slow servers. Keeping the same inputs as in the example, use simulation to see whether you obtain the same type of results as with the analytical models. Then repeat, using gamma-distributed service times with standard deviation 6 minutes.
Example 14.4
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