Imagine that you are the head of the Public Safety Department at your college. Faculty and staff have been parking illegally, sometimes where there aren’t parking spots. Sometimes individuals without...

Imagine that you are the head of the Public Safety Department at your college. Faculty and staff have been parking illegally, sometimes where there aren’t parking spots. Sometimes individuals without handicaps are parking in spots reserved for those with handicaps. Write two memos to all college employees announcing that beginning next week, the Public Safety Department will strictly enforce parking rules—something it hasn’t been doing. Write the first memo in a friendly voice and the second in a stern voice. Then compare the specific differences in organization, sentence structure, word choice, and other features of writing to create each voice. (Thanks to Don Cunningham, Auburn University, for the idea for this exercise.)