Imagine an organization has provided training on teamwork skills to their employees, and a subsequent knowledge test indicates the employees have learned what they are supposed to. However, these...

Imagine an organization has provided training on teamwork skills to their employees, and a subsequent knowledge test indicates the employees have learned what they are supposed to. However, these employees are not using their skills on the job—they speak rudely to teammates and sometimes fail to do their share of the work. What might be the issue? How could you address the problem?”