If this type of behavior directly affected you (you are the receiver of the behavior), what should you do to handle the situation? Try to diffuse the situation by apologizing and explaining what had...

If this type of behavior directly affected you (you are the receiver of the behavior), what should you do to handle the situation? Try to diffuse the situation by apologizing and explaining what had happened. Offer to help stock if needed. Then, follow up with a private conversation requesting next time she approach her in private and refrain from name-calling.