If a foodservice worker has a complaint about his or her position, to whom should the employee go first to explain and resolve the issue?  Recalling Katz’s three skills of managers, describe which...

If a foodservice worker has a complaint about his or her position, to whom should

the employee go first to explain and resolve the issue?

 Recalling Katz’s three skills of managers, describe which positions on the organization

chart (Figure 13.5) will use each skill, predominantly, in performing the functions of

the job specified by the position.