Identify the characteristics of an effective measure. Describe how modern information technology supports the adoption of tailored metrics. List the steps involved in the benchmarking process....



Identify the characteristics of an effective measure.


Describe how modern information technology supports the adoption of tailored metrics.



List the steps involved in the benchmarking


process. Explain why benchmarking is important


and when it is appropriate. Who should a company


benchmark?



May 26, 2022
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