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ICTICT425_AE_CS_2of2 (1).docx_Expert work.docx ase Study Assessment: Ensure workplace compliance Criteria Unit code, name and release number ICTICT425 - Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace (1) Qualification/Course code, name and release number ICT40118 - Certificate IV in Information Technology (Release 1) **Amend the qualification box before distributing to the student. The information here should only contain the qualification the student is enrolled in** Student details Student number Student name Assessment Declaration This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made. No part of this assessment has been written for me by any other person except where such collaboration has been authorised by the assessor concerned. I understand that plagiarism is the presentation of the work, idea or creation of another person as though it is your own. Plagiarism occurs when the origin of the material used is not appropriately cited. No part of this assessment is plagiarised. Student signature and Date Document titleVersion 1.0Page 1 of 15 Disclaimer: Printed copies of this document are regarded as uncontrolled. Please check to ensure this is the latest version. © 2011 Department of Education and Communities, TAFE NSW eLearning Hub | Version: 0.0 | Created: dd/mm/2011 Document title: ICTICT425_AE_CS_2of2Page 12 of 27 Resource ID: TBS_19_013_ICTICT425_AE_CS_2of2STUDENT NAME: Version:1.0 Date created:09 October 2019 Date modified:04 December 2019 For queries, please contact: Technology and Business Services SkillsPoint Location: Ultimo © 2019 TAFE NSW, Sydney RTO Provider Number 90003 | CRICOS Provider Code: 00591E This assessment can be found in the: Learning Bank The contents in this document is copyright © TAFE NSW 2019, and should not be reproduced without the permission of the TAFE NSW. Information contained in this document is correct at time of printing: 3 December 2020. For current information please refer to our website or your teacher as appropriate. Assessment instructions Table 1 Assessment instructions Assessment details Instructions Assessment overview The objective of this assessment is to assess your knowledge and performance to assess and implement workplace health and safety (WHS), environmental sustainability (ES), equal employment opportunity (EEO) and anti-discrimination practices in an ICT workplace. Assessment Event number 2 of 2 Instructions for this assessment This is a case study assessment and it will be assessing you on your knowledge and performance of skills required by the unit. This assessment is in seven parts: Identify personal responsibilities Collect and analyse information Prepare to consult Participate in consultation Implement compliant practices Monitor and report on compliance Respond to resistance. The assessment also contains: Assessment Checklist Observation Checklist 1 Observation Checklist 2 Assessment Feedback. Check the Assessment and Observation checklists to ensure that you’ve covered all the required tasks. Submission instructions On completion of this assessment, you are required to upload it or hand it to your assessor for marking Ensure you have written your name at the bottom of each page of your assessment. Submit the following documents for each part: Part 1: Identify personal responsibilities · Activities plan Part 2: Collect and analyse information · Initial compliance report · Workplace compliance risk assessment Part 3: Prepare to consult · Email to work colleagues · Text message to work colleagues Part 4: Participate in consultation · You will be observed by your assessor Part 5: Implement compliant practices · Evidence of four compliant practices Part 6: Monitor and report on compliance · Report on outcomes · Email to resistant staff member Part 7: Respond to resistance · You will be observed by your assessor. Ensure you have written your name at the bottom of each page of this assessment. It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment. What do I need to do to achieve a satisfactory result? To achieve a satisfactory result for this assessment all questions must be answered correctly and all items in the Assessment Checklist must be marked Satisfactory. Assessment conditions Assessment conditions will replicate the workplace, where the conditions are typical of those in an ICT working environment or workplace. Assessment may be undertaken in normal classroom conditions, which is assumed to be noisy and similar to workplace conditions, or within the workplace. This may include phones ringing, people talking and other interruptions. What do I need to provide? USB drive or other storage method with enough free space to save work to. What will the assessor provide? Access to the learning management system Access to a computer workstation including desk, chair, peripherals and computer Access to individual users to consult in role plays Scenario documents as listed: · Red Opal Innovations (ROI_Scenario.pdf) · ROI report template (ROI_Report_template.dotx) · ROI email template (ROI_Email_template.docx) · ICTICT425_AE_CS_2of2_SR1.zip file that contains the following files: · ROI Organisational Priorities (ROI_Organisational_Priorities.pdf) · ROI New Technology Installation Procedure (ROI_Procedure_New_technology_installation.docx) · ROI Technology Maintenance Procedure (ROI_Procedure_technology_maintenance.docx) · ROI Anti-discrimination Policy (ROI_Policy_AD_EEO.docx) · ROI Environmental Sustainability Policy (ROI_Policy_ES.docx) · ROI WHS Policy (ROI_Policy_WHS.docx) · ROI Technology start up and shut down procedure (ROI_Procedure_start_up_shut_down.docx) · ROI Use of Personal Protective Equipment (PPE) procedure (ROI_Procedure_use_of_PPE.docx) · ROI Workstation setup procedure (ROI_Procedure_workstation_setup.docx) · ROI Recruitment process (ROI_Process_recruitment.docx). · Workplace Compliance Risk Assessment and Control document (ROI_Workplace_Compliance_Risk_Assessment.docx) Due date and time allowed Indicative time to complete assessment: Part 1: 30 minutes Part 2: Two and a half hours Part 3: 30 minutes Part 4: 20 minutes Part 5: Two and a half hours Part 6: Two hours Part 7: 10 minutes. Assessment location Parts 4 and 7 will be completed in the classroom. All other parts may be completed outside of the classroom. The student may access their referenced text, learning notes and other resources. Supervision Parts 1, 2, 3, 5 and 6 are an unsupervised, take-home assessment. Your assessor may ask for additional evidence to verify the authenticity of your submission and confirm that the assessment task was completed by you. Reasonable adjustment If you have a permanent or temporary condition that may prevent you from successfully completing the assessment event(s) in the way described, you should talk to your assessor about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition, which must be approved BEFORE you attempt the assessment. Assessment feedback, review or appeals In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision in relation to how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days of the formal notification of the result of the assessment. If you would like to request a review of your results or if you have any concerns about your results, contact your Teacher or Head Teacher. If they are unavailable, contact the Student Administration Officer. Contact your Head Teacher for the assessment appeals procedures at your college/campus. Specific task instructions Scenario You are currently employed in an ICT Support role with Red Opal Innovations (ROI) (ROI_Scenario.pdf). ROI has recently reviewed its organisational priorities for work health and safety (WHS), environmental sustainability (ES), equal employment opportunity (EEO) and anti-discrimination. They are asking some employees to undertake compliance and regulation duties in their sections to ensure that the organisation is complying with legislation and that their priorities are considered. Their timeline for this project is six months. You have been given the responsibility of undertaking these duties for the ICT section. Some of your main responsibilities are to participate in consultation with those involved in ICT workplace activities to identify compliance gaps and opportunities, so that compliance can be improved. You have been supplied with the organisation’s priorities and relevant policies, processes, procedures and other documents to assist you with this project. Download and unzip the resource folder (ICTICT425_AE_CS_2of2_SR1.zip) to access these documents: · ROI Organisational Priorities (ROI_Organisational_Priorities.pdf) · ROI New Technology Installation Procedure (ROI_Procedure_New_technology_installation.docx) · ROI Technology Maintenance Procedure (ROI_Procedure_technology_maintenance.docx) · ROI Anti-discrimination Policy (ROI_Policy_AD_EEO.docx) · ROI Environmental Sustainability Policy (ROI_Policy_ES.docx) · ROI WHS Policy (ROI_Policy_WHS.docx) · ROI Technology start up and shut down procedure (ROI_Procedure_start_up_shut_down.docx) · ROI Use of Personal Protective Equipment (PPE) procedure (ROI_Procedure_use_of_PPE.docx) · ROI Workstation setup procedure (ROI_Procedure_workstation_setup.docx) · ROI Recruitment process (ROI_Process_recruitment.docx). Part 1: Identify personal responsibilities As an ICT Support Officer, you don’t have any experience in compliance and regulation so you need to identify and plan for the gaps in your personal knowledge in this area. Create a plan of the activities you need to complete for this project (this can be in a table in a word-processed document), including: the strategies you will implement, including identifying and reviewing information when each activity will be completed whether you will need to coordinate with others and who with. This must be appropriately sequenced and prioritised, taking into account your own workload (as the ICT Support Officer), to enable you to complete the tasks efficiently and effectively. Strategies to implement Team Members Activity Completion Date Collect and analyse information Following compliance Monitoring compliance/practices Reviewing/reporting compliance Risk assessment performance Part 2: Collect and analyse information You have now started your new compliance and regulation duties. Your first task is to do an initial review and analysis of information to determine the organisation’s compliance with WHS, ES, EEO and anti-discrimination practices, specific to ICT workplaces. Review the relevant legislation and other reputable resources as well as the supplied organisational priorities, processes and procedures for WHS, ES, EEO and anti-discrimination. Prepare a report for the Compliance Manager, using the ROI report template (ROI_Report_template.dotx), which includes the following: 1. Identify the legislation and other reputable resources that relate to WHS, ES, EEO and anti-discrimination practices in ICT workplaces. For each, list its name, URL and write a summary. (250-400 words) DO ANSWERS IN REPORT TEMPLET 1. Document the responsibilities of employers, employees, contractors and agents towards WHS, ES, EEO and anti-discrimination procedures. (300-500 words) WHS ES EEO Anti-Discrimination Employers Employees Contractors Agents 1. Perform risk assessments on the ROI’s current practices and organisational priorities using the Workplace Compliance Risk Assessment tool (ROI_Workplace_Compliance_Risk_Assessment.docx). Make comments on the existing practice where relevant and add items as required. Expert do not do this Question Analyse the collected information and document the gaps in complying with legislation and organisational priorities, as well as opportunities, for the ICT section of the organisation. (150-250 words) Workplace diversity at the ARC is about recognising the ways in which people are different and seeing these differences as a positive factor in creating the best workplace. Part 3: Prepare to consult Your next step is to consult with other ICT staff members to: collect more information on WHS, ES, EEO and anti-discrimination practices at ROI, including risks and issues identify and validate gaps and opportunities, discussing your draft gap analysis finalise compliant practices to implement in the workplace. Your assessor will arrange for three other people in