MAN6302 ASSESSMENTS MAN6302 ASSESSMENTS MAN6302 ASSESSMENTS Assessment 2: Portfolio: Quality Management in Practice. Assessment 2 is an individual assignment which takes the form of a portfolio. Over...

i need the assingment as per APA 7 STYLE , Please i need the top quality to get full marks .i


MAN6302 ASSESSMENTS MAN6302 ASSESSMENTS MAN6302 ASSESSMENTS Assessment 2: Portfolio: Quality Management in Practice. Assessment 2 is an individual assignment which takes the form of a portfolio. Over the course of the Unit, a list of questions relating to the various aspects of project quality will be progressively built. You must answer all five questions listed below and prepare no more than 1,000 words to answer each question. The deadline for Assignment 2 is listed in the Unit Plan. Answer all five questions in the following list: 1. The crash of Concorde, flight 4590 marked the end of a flight era along with a great loss of life. An investigation revealed a number of quality issues that contributed to the crash. Identify three causal issues related to quality, and discuss each with reference to Project Quality theory and relevant existing published academic research. 2. Using existing published literature, compare and contrast the roles played by that Quality Assurance and Quality Control in a typical project to construct a new house. 3. Quality theorist Joseph Juran was a pioneer in the study of quality control. One of his defining works was “The Juran Trilogy”. Research the philosophy behind the trilogy, identify its components and suggest how its application could assist project quality. 4. With reference to the history of Project Quality Management, discuss with reasons whether you agree with the following statement by quality theorist Philip B Crosby: “Quality is Free”. 5. Using established management self-reflection techniques, explore your approach to Project Quality by examining assignment work you have produced for either this unit or a previous unit of postgraduate study. Assessment 2 Notes: · This assignment is not a group exercise and must be completed and submitted individually through Blackboard. · The maximum portfolio length is 5,000 words, although this does not include the questions and your reference list. · Please state the total word count for your portfolio. · Frame the portfolio with the question, followed by your response to it. · Words beyond 5,000 will not be assessed. · Please ensure that you include APA 7th references. Consider using Endnote to help automate this process (see ECU library for more information), · Although your lecturer can provide you with guidance by answering specific questions that you ask, your lecturer will not ‘pre-mark’ your work, and will not assess whether you have done a suitable piece of work. This means that your lecturer will not pre-read your assignment and will not comment on it. The reason for this is that this assessment needs to be your work and must demonstrate your depth of learning from the unit material and related professional and academic issues. · The ECU learning consultants regularly provide assignment preparation workshops and can provide you with help whether you are based on campus or online. Submission Your assignment must be submitted through the assignment link provided for you in Blackboard. You can submit your work as many times as you wish before the deadline. Test for Plagiarism You may test your work for unintentional plagiarism using the 'Test for Plagiarism' Turnitin link. Any work submitted through this link will NOT be marked. This will allow you to check the similarity score for your work as you prepare it. Due date is 2 june 20202 Please I need the work done on or before 2 june 10pm This is 50 % worth of total ,so please be careful in doing so IF I get less than half I will be failed I will even give you the example file how to do it 1 1 1 Portfolio - Quality Management in Practice MAN6302 PAGE 1 Question 1: “The global grounding of the Boeing 737 Max aeroplane demonstrates failures in compliance with established project quality processes”. Discuss whether you agree with this statement with reference to Project Quality theory and relevant existing published academic research. The statement that “the global grounding of the Boeing 737 Max aeroplane demonstrates failure in compliance with established project quality processes” is deemed to be correct. As stated by Rever for the Project Management Institute, established project quality processes are broken into “Quality Planning, Quality Assurance, and Quality Control” (Rever, 2007). The failure to comply with processes will be analyses in accordance with recent publications regrading a review by the Joint Authorities Technical Review for the Federal Aviation Administration, Project Quality theories and academic research. The grounding of Boeing 737 Max came after two crashes due to system failures, resulting in 346 fatalities within five months (Davies, 2019). In this case the cost of quality was the lives of hundreds of people, a damaged reputation, damaged stakeholder relationships, financial loss and delays. Rever highlights three key processes of quality management (Rever, 2007), however, there is a potential fourth process which is often overlooked, which is Continuous quality improvement (Wright & Lawlor-Wright, 2018). These four processes provide a well- established guide for quality management. In the Boeing 737 Max disaster there is an evident discord between the project and quality processes. Quality Planning defines how to meet requirements while balancing time and cost (Wright & Lawlor-Wright, 2018). The new generation of Boeing 737 was created because of a market push to stay competitive. Quality planning requirements of the Boeing 737 Max was a safe method of travel with focus on fuel efficiency (Webb Yackee & Haeder, 2019). A review by the Joint Authorities Technical Review (JATR) found that there were processes in place for the Boeing 737. As the Boeing 737 Max was manufactured as the next generation of an existing aircraft, manufacturers were able to reply on outdated preapproved processes that failed to identify the system failures and lack of compliance in the new systems (Federal Aviation Administration, 2019). Quality Assurance is meant to prevent defects before they occur. The pressure to stay competitive with Airbus was forcing the project to be completed faster, however, when a change to the engine placement resulted in altered aerodynamics, Boeing to installed automated correction system (MCAS) to counter the nose tip (Webb Yackee & Haeder, 2019). The installation of the MCAS highlights that Boeing was aware of the potential for the plane to stall due to design alterations. They took some preventative measures, but these were not sufficient. Prior knowledge, failure to complete proper testing on the new system and the Federal Aviation Administration’s failure to oversee proceedings also brings into question the quality control of the Boeing 737 Max. Quality Control is aimed at detection of issues once PAGE 2 they have occurred (ISO, n.d.). The issue is that once Boeing was made aware of the problem, they had a responsibility to control the quality by testing the existing planes for defects, ensuring the new MCAS system was sufficient in correcting the problem and ensuring transparency with customers. Transparency alleviates quality defects and increases accountability (Hess, 2015). It can also be argued that these disasters occurred because Boeing did not have a suitable process in place for change management. This would indicate the statement that “the grounding of the Boeing 737 Max aeroplane demonstrates failures in compliance with stablished project management processes” as untrue as there was no process to follow for change. Change should not be implemented as an afterthought, there should be a strict and rigorous set of rules and processes to follow, this is especially true for the aviation industry due to the high risks involved. Change control is defined by PMBOK as a process that ensures changes made to the project, whether it be to scope, time, budget, quality ect, the changes be identified, evaluated, approved, deferred or rejected (Project Management Institute, 2017). Boeing failed to revaluate the project as it was seen as a change to an existing plane, rather than a new project ( Federal Aviation Administration, 2019). This does however also indicate that although Boeing may not have had an established change process, it is a common process and is well established within the project quality study. In conclusion, the arguments presented indicate that Boeing failed to comply with established project quality processes, ‘their own and otherwise’. This resulted in the grounding of the Boeing 737 Max after the loss of human lives. The cost of poor project quality and lack of quality processes is overtly evident throughout the study of the disaster. It is recommended that Boeing implement a quality management plan, quality assurance and control. There is also an expectation that change management become more prevalent and processes be reviewed regularly to ensure they remain up to date. References Davies, W. (2019). Fleet of Grounded Boeing 737 Max Planes Will Be Parked in the Australian Desert as Investigation Continues. Bloomberg. Retrieved from https://time.com/5688020/boeing-737-max-grounded-australian-desert/ Federal Aviation Administration. (2019). FAA Updates on Boeing 737 MAX. Retrieved from https://www.faa.gov/news/updates/?newsId=93206 Hess, D. (2015). Social Reporting and New Governance Regulations: the Prospects of Achieving Corporate Accountability Through Transparency. Business Ethics Quarterly. Retrieved from https://www.cambridge.org/core/journals/business- ethics-quarterly/article/social-reporting-and-new-governance-regulation-the- prospects-of-achieving-corporate-accountability-through- transparency/CAF04F1E6E413C9817947ACCC10A00E1 https://time.com/5688020/boeing-737-max-grounded-australian-desert/ https://www.faa.gov/news/updates/?newsId=93206 https://www.cambridge.org/core/journals/business-ethics-quarterly/article/social-reporting-and-new-governance-regulation-the-prospects-of-achieving-corporate-accountability-through-transparency/CAF04F1E6E413C9817947ACCC10A00E1 https://www.cambridge.org/core/journals/business-ethics-quarterly/article/social-reporting-and-new-governance-regulation-the-prospects-of-achieving-corporate-accountability-through-transparency/CAF04F1E6E413C9817947ACCC10A00E1 https://www.cambridge.org/core/journals/business-ethics-quarterly/article/social-reporting-and-new-governance-regulation-the-prospects-of-achieving-corporate-accountability-through-transparency/CAF04F1E6E413C9817947ACCC10A00E1 https://www.cambridge.org/core/journals/business-ethics-quarterly/article/social-reporting-and-new-governance-regulation-the-prospects-of-achieving-corporate-accountability-through-transparency/CAF04F1E6E413C9817947ACCC10A00E1 PAGE 3 Project Management Institute. (2017). A guide to the project management body of knowledge: PMBOK guide (6th ed.). Newtown Square, PA: Project Management Institute. Rever, H. (2007). Quality in project management—a practical look at chapter 8 of the PMBOK® guide. Paper presented at PMI® Global Congress 2007—Latin America, Cancún, Mexico. Newtown Square, PA: Project Management Institute. Webb Yackee, S. & Haeder, F. S. (2019). Boeing 737 Max: The FAA wanted a safe plane – but didn’t want to hurt Americas biggest exporter either. The Conversation. Retrieved from https://theconversation.com/boeing-737-max-the-faa-wanted-a- safe-plane-but-didnt-want-to-hurt-americas-biggest-exporter-either-113892 Wright, A., & Lawlor-Wright, T. (2018). Project success and quality : Balancing the iron triangle. Retrieved from http://ebookcentral.proquest.com Created from ecu on 2019-09-12 02:52:22. PAGE 4 Question 2: Using existing published literature, compare and contrast the roles played by Quality Assurance and Quality Control in