I need help with two things:1. Please revise my final draft based on the criteria chart and add four pages, double space to make it eight pages in total.The two links below are for your reference as...

https://www.forbes.com/sites/forbesbusinesscouncil/2022/02/17/2022-training-recommendation-cross-skill-as-a-path-to-resiliency-for-your-workforce/?sh=471078212f02


Our hospital has recently added seven new clinics to the neighborhood areas and is still planning to add more. This is good news for the community; it will help them get better treatment. As for our coding department, these seven new clinics have brought in approximately 12000 accounts in addition to our established clinics. The increased volume of these accounts has overwhelmed our department with backlog due to shortages of Pro-Fee coders. For the past months, Pro-Fee coders have committed to working high volume plus inputting many hours for overtime. To solve this problem temporarily, the Pro-Fee team has decided to use outsourced coding services to help with the backlogs. The backlogs were clear; however, new problems were created for the audit team as they audited and found many errors from outsourced coders. These includes: •Outsources coder assigned incorrect codes due to lack of training •As a result, the audit team needing more time to audit these charts •Returned charts will come back to our coders log for fixing •Budget stretch as Overtime hours needed to solve the backlogs problems. With the sequence problems we face, I proposed cross-training our internal coders to form a high-quality coder pool that these coders will name "multispecialty coders." These coders will be assigned to help with the needed area outside their primary specialization. As an incentive, there will be an end-of-year bonus for the total time you have spent on pool hours. First, I would like to thank you for being a part of this Coding and Education team, as I get surrounded by all good coders and educators. To explain why cross-training is a great project for our department, I have reviewed several articles about the benefits of cross-training internal employees. One of the articles is "Cross Training and Its Impact On Employees In Manufacturing Industry." I have attached the article for your reference. You can find the link at the end of this letter. According to the article, "cross-training is used as a tool that helps to improve the productivity of the employees and also helps employers to retain skilled employees." The article also points out some pros of cross-training that benefits employer and add advantages for employees. Some of the examples are: · “Flexibility will be high throughout the company. · Cross-training will create a workforce of versatile working · The retention rate will be increased, which will help reduce new recruitment costs. · The chances of getting rewarded and recognized will be more. Employees will be able to support · their colleagues during needy times. · The employees will understand the relationship between the departments and be able to understand and handle any department's work.” Secondly, I enhance this project because I see our department is having issues with being over budget due to the overpay for outsourcing coding services. We had to use contract coders to help as the backlogs piled up. However, the results of outsourcing services did not resolve our backlogs. Instead, they created more problems for us due to a lack of training for the outsourcing team and conflict with our facility guidelines. As we can see from the last month's overtime report, our coder team had to spend 650 overtime (OT) hours to fix the outcomes from the outsourcing services. The estimated cost for 100 OT hours plus the outsourcing cost was $74,050. · The average coder pay rate is $30/hour: (($30/hour x 1.5 OT Texas rate) x 650 hours) = $29,250 · The average contract coder pay rate is $40/ hour: (($40/ hour x 40 hours) x 7 coders) x 4 weeks = $44,800 Our organization have committed to CMS coding guidelines to keep our coding accuracy at 95 and above. However, our accuracy has gradually dropped to a low of 90%. Why does coding correctly is importance. I am unable to find the resource of US article, however, an informatics article from UK has shown the importance of the different between correct coding versus incomplete coding. Lastly, this project will have a big impact to our department. Therefore, I have investigated several training steps to make the training process run smoothly for everyone. The first step is mapping coders' skills to the areas they need most, followed by planning a consistent schedule for each coder to meet their roles and duties while training, and the last but most crucial step is to form a good educator team to support our coders on the go. In conclusion, I would like to thank you all for your engage in this training process. My goal is to make the training process easy for everyone. I hope this project is not just a training but enjoyable while learning new skills and sharing knowledge with fellow coders. Permission to present to the Executive Committee With all the benefits I have shown you, please allow me to present this letter to the Executive Committee. When the letter gets approved, we can look forward to turning this idea into reality. Sincerely, Academy of Marketing Studies Journal Volume 26, Issue 5, 2022 1 1528-2678-26-5-247 Citation Information: Bhatia, S. & Shrivastava, S. (2022). Cross Training And Its Impact On Employees In Manufacturing Industry. Academy of Marketing Studies Journal, 26(5), 1-6. CROSS TRAINING AND ITS IMPACT ON EMPLOYEES IN MANUFACTURING INDUSTRY Swati Bhatia, Asian Business School Shipra Shrivastava, Asian Business School ABSTRACT Every industry will have a specific job description for each role or each employee. This is the traditional way of working in the industry. This method is changed after cross-training is introduced where employees are trained for various skills and for job functions that lie within their work domain. The effect of cross-training on Work performance and benefits to the employee are studied in this paper. The aim of this work is to study the perception of cross-training, work performance, and benefits to the employees working in the manufacturing industry. Keywords: Cross Training, Work Life, Perception, Employees. INTRODUCTION These days the cross-training is used as a tool that helps to improve the productivity of the employees and also helps employers to retain skilled employees. It is no more considered as a temporary solution. Cross-training is defined as the training given to an employee to learn a different task that is being performed by another employee in the same department. This type of training might be mutual in many cases. Worker A learns the skills of worker B and B learns what is being performed by worker A. This is self-explanatory that this training method is called cross-training. This is not only suitable for workers and low-level employees but also useful for the managers to manage the workforce by learning and understanding the tasks being performed by the employees. If the manager knows the depth and time taken to perform each task, he can manage the team well and achieve efficiency Stanca (2008). There is no limitation of the position in the industry to be cross-trained. The current world is becoming a global village and the competition is becoming high in every field. It is mandatory to improve the efficiency of all the employees at the workplace to face the competition. Many industries are implementing different techniques to reduce costs, like outsourcing and downsizing, etc. Such things will affect the good relationship between the workers and employer. Employees will not get the feel of job security and may not be loyal to the employer. This affects the mutual gain. Employees will think in such a way that what they will gain by working in an organization while the employer will think to extract the maximum output from the employees to achieve the profit from the business Bhatia (2020). Work-life balance is also an important factor for the employees. When their personal needs are not met, they will plan to leave the organization which increases the attrition rate. Many of organizations can afford expensive solutions to bring down the attrition rate. A small organization cannot afford such solutions but plan to increase the confidence level in the employees and provides them with the job security. Cross-training they makes them to learn many skills that help to improve job security. This improves the social contract between the employee and employer Academy of Marketing Studies Journal Volume 26, Issue 5, 2022 2 1528-2678-26-5-247 Citation Information: Bhatia, S. & Shrivastava, S. (2022). Cross Training And Its Impact On Employees In Manufacturing Industry. Academy of Marketing Studies Journal, 26(5), 1-6. that benefits both the employee and employer Mosca et al. (2007). The important aim of cross-training is to develop the skills of the employees. Again the development of the employee and implementation of cross-training depends on the nature of business and the goals of the organization. Hence the cross-training methods are customized for every organization but not generalized to all the industries Bhatia (2020). The employees who undergo the cross-training will get an overall understating of the organization and they will be exposed to understand the full view of their organization goals. The analysis of the needs of the employee and employer can be done either by the employee or employer. The strengths and weaknesses of the employees are to be listed out before starting the cross-training. The capabilities of every employee are to be analyzed to know what and all an employee can perform to achieve the organizational goals Deepa & Thenmozhi (2018). Benefits of Cross-Training The benefits of cross-training can be classified as benefits to employees and the employer. 1. An employee can step into the tasks of another employee if he goes on unplanned leave or absent from work thus the continuity of the work will be there. 2. A new employee can be trained by any of the cross-trained employees, no need to provide a special trainer. 3. The busy work schedules can be shared by cross-trained employees. 4. Even if one or two employees go on leave, the production will run uninterruptedly. 5. The flexibility will be high throughout the company. 6. Cross-training will create a workforce of versatile working 7. The number of different tasks is reduced as each employee can perform multiple tasks thus reducing the work jurisdiction. 8. Stagnation of the work in the company is prevented. 9. The productivity in the organization will