BSBINM601 - Manage Knowledge and Information BSB61015 – Sep 2018 Assessment Resource Summary Unit Details BSBINM601 – Manage knowledge and information Assessment Type This is a summative assessment,...

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BSBINM601 - Manage Knowledge and Information BSB61015 – Sep 2018 Assessment Resource Summary Unit Details BSBINM601 – Manage knowledge and information Assessment Type This is a summative assessment, which need adequate practice prior to undertaking this assessment. Assessment Methods Project work Assessment 1 Project work/ QA’s Assessment 2 Project / PowerPoint presentation/ QA’s Assessment 3 Project work / Role-play Assessment 4 TAS-AT-V3-06092018 © International College of Tasmania P a g e 1 | 98 BSBINM601 – Assessment Resource P a g e 2 | 98 TAS-AT-V3-06092018 © International College of Tasmania Unit Summary Prerequisite Units This unit describes the skills and knowledge required to develop and maintain information processing systems to support decision making; and to optimise the use of knowledge and learning throughout the organisation. It applies to individuals who are responsible for ensuring that critical knowledge and information are readily available to review the organisations performance and to ensure its effective functioning. It applies to a wide range of knowledge and information such as business performance data, customer feedback, statistical data and financial data. ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes. Performance criteria describe the performance needed to demonstrate achievement of the element. 1. Obtain information relevant to business issues 1.1 Review staff and customer feedback and business performance data 1.2 Identify, define and analyse business problems and issues 1.3 Identify information required to reach a decision on problems/issues 1.4 Source and gather reliable information 1.5 Test information for reliability and validity and reject where contradictory or ambiguous 1.6 Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately 2. Analyse information and knowledge 2.1 Ensure objectives for analyses are clear, relevant and consistent with the decisions required 2.2 Identify patterns and emerging trends correctly and interpret as to cause and effect 2.3 Utilise statistical analyses and interpretation where appropriate 2.4 Undertake sensitivity analysis on any proposed options 2.5 Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn There are no recommended pre-requisite units for this competency BSBINM601 – Assessment Resource P a g e 3 | 98 TAS-AT-V3-06092018 © International College of Tasmania 2.6 Adjust management information systems/decision support systems to meet information processing objectives 3. Take decisions on business issues identified 3.1 Ensure sufficient valid and reliable information/evidence is available to support a decision 3.2 Utilise risk management plans to determine acceptable courses of action 3.3 Utilise appropriate quantitative methods to assist decision making 3.4 Consult specialists and other relevant groups and individuals 3.5 Ensure decisions taken are within the delegation/accountability of the group/individual responsible 3.6 Make decisions in accordance with organisational guidelines and procedures 3.7 Ensure decisions taken are consistent with organisational objectives, values and standards 3.8 Ensure decisions are taken in a timely manner 4. Disseminate information to the organisation 4.1 Ensure advice/information needs are documented and are specific to location, format and time line requirements 4.2 Document information and update databases regularly 4.3 Design and test systems to meet information requirements of decision makers 4.4 Ensure information is up-to-date, accurate, relevant and sufficient for the recipient 4.5 Develop communication plans and disseminate information 4.6 Adhere to confidentiality/privacy policies in the transmission/release of information/advice 4.7 Review and update communication plans regularly 4.8 Utilise technology which provides optimum efficiency and quality 4.9 Maintain corporate knowledge and ensure security BSBINM601 – Assessment Resource P a g e 4 | 98 TAS-AT-V3-06092018 © International College of Tasmania Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill Performance Description Criteria Reading 1.1-1.6, 2.1-2.6, 3.1, 3.2, 3.3, 4.1- 4.9  Organises, evaluates and critiques ideas and information from a wide range of complex texts.  Draws on a broad range of strategies to build and maintain understanding throughout complex texts. Writing 1.2, 1.3, 1.4, 1.5, 1.6, 2.1, 2.2, 2.4, 2.5, 2.6, 3.3, 3.4, 4.1, 4.2, 4.3, 4.4, 4.5, 4.7, 4.9  Generates complex written texts, demonstrating control over a broad range of writing styles and purpose  Demonstrates sophisticated writing skills by selecting appropriate conventions and stylistic devices to express precise meaning Oral Communication 1.6, 3.4, 4.5  Encourages discussions and applies appropriate listening and questioning techniques while consulting with specialists and other relevant personnel  Presents complex information in formal situations using language, tone and pace appropriate for the audience and purpose Numeracy 1.1, 1.2, 1.5, 2.2- 2.4, 3.1, 3.3, 4.3  Uses highly-developed numeracy skills to interpret complex statistical and researched information, performing calculations on data to render it usable and reportable Navigate the world of work 2.6, 3.6, 3.7  Works autonomously making high level decisions to achieve and improve organisational goals  Takes a lead role in the development of organisational goals, roles and responsibilities  Develops and implements strategies that ensures organisational policies, procedures and regulatory requirements are being met  Monitors and reviews the organisations policies, procedures and adherence to legislative requirements in order to implement and manage change BSBINM601 – Assessment Resource P a g e 5 | 98 TAS-AT-V3-06092018 © International College of Tasmania Interact with others 1.6, 3.4, 4.5, 4.6  Uses a variety of relevant communication tools and strategies to access and share information and to build and maintain effective working relationships Get the work done 1.1-1.5, 2.1, 2.2, 2.4-2.6, 3.1-3.3, 3.6-3.8, 4.1, 4.3- 4.5, 4.7, 4.8, 4.9  Plans and manages activities with implications for the whole organisation  Gathers and analyses data and seeks feedback to improve plans and processes  Makes high impact decisions, analysing input from a range of sources and, where appropriate, drawing on experience  Explores new and innovative ideas through analysis and critical thinking  Uses digital technologies to manage business operations and actively investigates new technologies for strategic and operational purposes Assessment Requirements Performance Evidence Evidence of the ability to:  source and analyse information for business decisions including:  identifying business problems and issues and related knowledge and data requirements  confirming the clear and relevant objectives for analysis of information  applying statistical analysis, sensitivity analysis and other techniques to draw conclusions relevant to decisions  ensuring sufficient valid and reliable information or evidence is available to support decisions  using formal and informal networks to source information not held in formal systems  identifying and accessing sources of reliable information  using technology as appropriate  consultation with stakeholders and specialists  contribute information and the outcomes of analysis to decision making  disseminate information to relevant groups and individuals including:  documenting information and updating databases  meeting identified needs of recipients  adhering to legal and organisational requirements for privacy and security  developing and implementing communication plans  design, test and adjust information systems to meet needs and objectives including: BSBINM601 – Assessment Resource P a g e 6 | 98 TAS-AT-V3-06092018 © International College of Tasmania  management information systems and decision support systems  use of technology for optimum efficiency and quality  storage and retrieval of information. Knowledge Evidence To complete the unit requirements safely and effectively, the individual must:  give examples of existing and emerging technologies and how they can be used in knowledge and information management  explain statistical analysis and other quantitative methods commonly used in decision making including several of:  correlation calculations  long-term trend analyses  probability assessment  regulation analyses  short to medium-term trend analyses  dynamic programming  linear programming  queuing theory  simulation  transportation methodology  outline the key features of management information systems and decision support systems  explain how to utilise risk management plans to determine acceptable courses of action. Assessment Conditions Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the knowledge management information management field of work and include access to:  relevant legislation, regulations, standards and codes  relevant workplace documentation and resources  relevant technology and equipment  case studies and, where possible, real situations  interaction with others. VERSION HISTORY Version Number Date Reason for revision Who Approved By TAS-AT-V1-21052018 21-05-2018 IBSA Material CEO TAS-AT-V1.1-23052018 23-05-2018 Contextualized IBSA Material A.C CEO TAS-AT-V2-04062018 04-06-2018 Version Control updated to align with other material A.C CEO TAS-AT-V3-06092018 06-09-2018 Re-formatted assessment tool A.C CEO P a g e 7 | 98 TAS-AT-V3-06092018 © International College of Tasmania BSBINM601 – Assessment Resource R Re-assessment of Result& Academic Appeal procedures: If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Director of Studies. This should be submitted after completion of the subject and within fourteen days of commencement of the new term. eassessment Process:  An appeal in writing is made to the Director of Studies providing reasons for re-assessment /appeal.  Director of Studies will delegate another faculty member to review the assessment.  The student will be advised of the review result done by another assessor.  If