For this assignment you will be following the crisis Boeing has been dealing with since two of it's 737 Max 8 planes crashed a few months apart over a year ago. Under, you will find two stories about...

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For this assignment you will be following the crisis Boeing has been dealing with since two of it's 737 Max 8 planes crashed a few months apart over a year ago. Under, you will find two stories about the issue from the spring of 2019 and an update version from this March. You will use Augustine's Six steps to managing a crisis which is also posted under to analyze how Boeing has done in this situation. Read the Boeing information and then use this info to answer how they did according to the six stages. For example, stage one in crisis management is AVOID THE CRISIS! How did Boeing do in avoiding the crisis? That means did they do everything they could to make sure it didn't happen to begin with. #2 Plan for crisis. Did Boeing have a good plan in place to manage a crisis?   Follow this process for all six stages and use examples to prove your reasoning one way or another. Some questions require longer answers some may be on the shorter side.  boeing crash item https://qz.com/1578227/everything-we-know-about-the-boeing-737-max-8-crashes/ Boeing update on crisis https://www.cbc.ca/news/world/boeing-737-max-ceo-u-s-congress-testimony-fatal-crashes-1.5338848 Crisis management six stages https://hbr.org/1995/11/managing-the-crisis-you-tried-to-prevent Boeing update 2020 https://www.businessinsider.com/boeing-737-max-timeline-history-full-details-2019-9#airlines-however-seem-unwilling-to-bet-on-the-planes-expedited-return-73
Answered Same DayMar 30, 2021

Answer To: For this assignment you will be following the crisis Boeing has been dealing with since two of...

Tanmoy answered on Apr 01 2021
148 Votes
BOEING 737 MAX 8 PLANES – CRISIS MANAGEMENT
1. How did Boeing do in avoiding the crisis? That means did they do everything they could to make sure it didn't
happen to begin with.
Boeing’s 737 Max 8 planes met two fatal accidents on Oct 29th where Lion Air with 189 passengers and crew onboard crashed near Jakarta, Indonesia followed by Ethiopian Airline crash in which 157 passengers were killed just after the flights takeoff in Addis Ababa. Soon globally all the Boeing aircrafts were grounded. Federal Aviation Administration and Boeing administration started to analyse the issue. On analysing it following were the issues discovered due to which the two accidents happened:
1. The Boeing 737 Max 8 planes were modified version of the Boeing 737NG flights. But, the 737 Max 8 had a few drawbacks. The engines of the flights were slightly larger and were higher than the wings. This caused the nose of the aircraft to pitch upwards when the plane was flown manually.
2. To overcome this issue, Boeing created and designed special software known as Manoeuvring Control Augmentation system (MCAS) or what is known as horizontal stabilizer, which gets automatically activated and will help to stabilize the pitch and the push the nose of the aircraft down.
3. Usually, the MCAS are designed when both the sensors are damaged and are unable to stabilize the nose of the plane. But, Boeing 737 Max 8 designed the MCAS in such a way that with only one of the two sensors being faulty, the MCAS will get activated. This was the crucial blunder which was recognized by...
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