ASSESSMENT TEMPLATE___________________________________________________ Page 1 of 2 Subject Title Visitor Behaviour and Management Subject Code HOS804 Lecturer / Tutor Dr Mirrin Locke Dr Chengeto...

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Answered Same DayMay 29, 2021HOS804ICMS (International College of Management Sydney)

Answer To: ASSESSMENT TEMPLATE___________________________________________________ Page 1 of 2 Subject Title...

Nishtha answered on Jun 04 2021
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Running Head: VISITOR BEHAVIOUR AND MANAGEMENT — HOS804    1
VISITOR BEHAVIOUR AND MANAGEMENT — HOS804    3
VISITOR BEHAVIOUR AND MANAGEMENT — HOS804
(ASSESSMENT 3 — INDIVIDUAL WRITTEN REPORT)
1. Executive Summary
This report represents Visitor Behaviour, Management and give recommendation for a new attraction or event for the City of Sydney with the aim to increase visitors to the city during the winter months. It focuses the problem that why there is less tourists rate in winter month. The whole report is divided into five parts, starting with introduction, finding and analysis, evaluation of Sydney’s attractions or events; conclusion shows factors responsible for generating more visitor numbers during the off-peak winter
months. The report ends with recommendation part that describes in detail the activities (theme park and adventure sport) and ideas that can solve the problem of seasonal demand in Sydney and attract tourists.
Table of Contents
1. Executive Summary    2
2. Introduction    4
3. Finding and Analysis    4
3.1 Pine & Gilmore 4 Realms of Experience    5
3.2 Supporting Visitor Motivation Theories    6
3.3 Successful Destinations and Attractions during Vacation Seasons    7
3.4 Appraisal from Published Strategies of Tourism Agencies to Support Sydney Tourism    7
4. Assessment or Evaluation of Sydney’s Attractions and Events    8
a) Attractions or Events Available    9
b) Activities Offered by Winter Months    9
c) Strengths and Weaknesses of Sydney’s Winter Months Attractions for Visitors’ Experiential Needs    10
d) Effectiveness of Available Attractions in Providing Memorable Experiences    11
e) Missing Attractions and their Significance in Sydney Tourism    12
Applying Swarbrooke’s Typology of Attractions Model to appraise Sydney’s Attractions and Events    12
5. Conclusion    13
6. Recommendations    13
References    15
2. Introduction
This report discusses and gives recommendation for a new attraction or event for the city of Sydney. It focuses to increase visitors of the city Sydney during the winter months. Typically, visitor numbers are at their lowest during that time resulting in lower revenue for hotels, restaurants and city retailers and businesses. Sydney; perfect in winter. Tops around May are usually around 20 degrees Celsius (70 degrees F) and it is usually nice and sunny there at this time of year. It very rarely gets below 5c (41o F) on the coast and the average daytime temperature is around 15o C (59o F).
Further, west it gets a bit colder overnight. Australia is a continent, covering several climatic zones and a few time zones; winter in Australia is between June and August. The whole report divided into five parts, starting with introduction, second parts is finding and analysis, which includes critical appraisal of the effectiveness of established theories and strategies in creating an appropriate solution to the problem of lower visitation during winter months.
The third part of the report includes evaluation and analysis like what are the favourable destination for most tourists and visitor experiential perspective of travel motivation, two models also used to examine various factors that use to assess the Sydney attractions. The last two part of this report consists of conclusion and recommendation that help to asses more visitors in Sydney in winters.
3. Finding and Analysis
Sydney is more business-oriented place has different lifestyle that any other part of the Australia. Comparing with any other Australian city such as Melbourne, this is a bit sleepy city and has subtle social scenes. Melbourne is an amazing place with little alleyway, shiny bars and grungy bars. However, Melbourne has largest mall in southern hemisphere and city centre is fill of shopping complexes, coffee shops and fun activities. Sydney has relatively high cost and bad nightlife.
It is more and less for entrepreneurs and or business not for fun and hungry tourist. City lacks narrative about itself, many people has perception that Sydney is more of the beach city. The city is not at all affordable for living and expensive. While Sydney does attract outside talent to come in but somehow fail to retain them, Melbourne does this well than Sydney. Only 2 percent of the people belonging to age 15-24 are actually interested in visiting Sydney.
Majorly people belonging to age group 30-39 years and above 50 years visit Sydney (City of Sydney, 2020). The lack of nightlife is the major component responsible for having fewer visitors in Sydney in winter. Young people come to Sydney to make their career and for better living perspective. However, city thrives to more Asia-pacific leaders for their skills and multi talent pool of human capital, this makes Sydney city less attractive to tourists and even international people to come (Paramita, Zheng, Haque, Washington & Hyland, 2018).
3.1 Pine & Gilmore 4 Realms of Experience
This theory conceptualises the most efficient factors that make attract consumer in tourism and hospitality and even help in resign and transpose of their services. The four realm for examining the tourist experience are education, entertainment, escapism and aesthetics (Altinay, Paraskevas & Jang, 2015). It helps to resign the structure so that there will be more customer engagement, both active and passive participation of customer are necessary for the immersion of the experience.
Education
Sydney University is an impressive and intense place. They do not do things by halves. The campus is (mostly) beautiful with impressive architecture that oozes tradition. With buildings up to 150 years old, one cannot help but wonder who has trod those floors before student (Alshahrani, 2018).
Entertainment
Best way to see the harbour is by ferry and this is where tourist will get the best value. Darling Harbour and Tumbalong Park is great for kids- walk across the Pyrmont pedestrian bridge (cyclists are allowed) for the best view on both sides - shiny buildings, sparkly blue waters and yachts alike. There are also fireworks every Saturday night.
Escapism
Sydney Opera House may not be in the Top 10 of acoustically perfect venues in the world it is one of the most impressive experiences to see classical or any other performances.
Aesthetics
Sydney is very good at using its landscape for art. In May-June each year, Vivid Sydney is a light festival that dresses many buildings in light. There are many light installations across the city, it is magical, helps attracting tourist (Dwyer, Forsyth & Dwyer, 2020).
3.2 Supporting Visitor Motivation Theories
There are many additional industries that is attach to the travel industry, these include visitor services, travel and hospitality. However, each tourist has different motive to travel the city or country. This makes industry to differentiate between services serve according to the purpose of the tourist. Push factors means the visitors are penetrating into the desired market by lowering down the cost providing the same package at the least price.
Sydney needs to introduce more culturally diverse program in order to attract more visitors, make city more planned. The redesigning and new events will make city more attractive not only in summer but also in winters. There is an urgent need to improve nightlife in the city. The infrastructure...
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