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BSBPMG633 Provide leadership for the program Task 2 – Performance and Skills Assessment Task summary This assessment task requires you to undertake market research relevant to a product or service available in today’s marketplace. This project requires you to complete the assessment tasks in a real workplace (your current workplace can be used). If you are not working, select a workplace you are familiar with. Required You are required to demonstrate your ability to: provide leadership for a program of work. In the course of above, the candidate must: choose and apply interpersonal and leadership styles according to situation treat stakeholders fairly and equitably embed confidence, trust, ethical and sustainable practices develop and support personnel within program environment treat errors, mistakes and expressed concerns as learning opportunities design knowledge management methods and processes Timing 1. You may review this assessment task at the commencement of your unit. 2. You may start this assessment in the first week of the term 3. Your assessor will advise you of the due date of this assessment via Canvas and you must submit by the due date. Note: Failure to submit by the actual due date, will be marked as “Late” and recorded as an NYS. Submit This completed workbook and the report you prepare. You may use templates from: www.canva.com www.monday.com or templates provided by us in your resources. Assessment criteria For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence. Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. http://www.monday.com/ http://www.canva.com/ Assessment Cover Sheet Student name: Student ID Trainer’s Name: Date Submitted: Student declaration: I declare that: I have read and understood all the information provided in relation to the assessment requirements to complete this unit, the instructions and the purpose and processes of undertaking this assessment task This assessment is my own work and where other’s works or ideas have been used, I have appropriately referenced or acknowledged them I understand that plagiarism is a serious offence that may lead to disciplinary action. Student signature: Task 2 – Performance and Skills Assessment In this task, you are required to: Define, present and agree on a program vision for the program Develop a leadership plan Develop a sample of policy to address whistle-blower protection Develop a sample of position description for a project manager in the program Reflect on the learning in this unit in the context of knowledge that would support you as a program manager Address some scenarios in the context of leadership in program management Choose an organisation from the list below: AS White Global (https://aswhiteglobal.com/) New Home Group (https://www.newhomegroup.com.au/) SEO Shark (https://www.seoshark.com.au/) Organisation’s background Provide a brief description of your organisation of choice, including the industry in which they operate and the service/product that they offer We’re an Australian company specialising in integrated offshore staffing solutions. Since 2011, ASW Global has been disrupting the remote staffing industry by bridging the gap in finding, integrating and managing the best possible talent. With our Head Office in Sydney; we have contemporary offices located in Vietnam, the Philippines and Malaysia. Sourcing from a high performing pool of qualified professionals, we’re able to provide our clients a quality workforce combined with a partnership mentality that delivers your business objectives. We’ve built our business on improving yours. Supporting businesses of all sizes, from one team member to ASX enterprise with teams of hundreds; we build high-performing remote staffing solutions that are tailored specifically to meet your goals. Our combined experience of over 40+ years in the industry and an https://www.newhomegroup.com.au/) https://aswhiteglobal.com/) appetite for continual improvement has enabled us to ensure our partners are positioned for long term success. Part A - Program vision You are required to: Define the program vision Present the program vision Gather and apply feedback on the program vision 1. Program vision Address all the following: Define the program vision Describe how the program vision aligns with the sponsoring organisations mission and values (Min 50 words) Describe how you, the program team and the sponsoring organisation can demonstrate commitment to the program vision (min. 100 words) Program vision Program vision alignment with the sponsoring organisations mission and values Demonstration of commitment to the program vision 2. Presentation of the program vision - preparation Address all the following: Prepare a PPT presentation (max 6 slides) to be delivered to the class about the program vision that you have defined in point 1. The presentation should address: o Present the program vision to the class that will play the role of stakeholders in the sponsoring organisation o Describe how the vision aligns with the sponsoring organisation mission and values o Gather feedback on the vision and negotiate any change. You will have to take note of the feedback received during the presentation regarding the program vision statement. It is recommended that you entrust a fellow student to take notes for you. The PP and any supporting documents created to assist with your presentation will have to be submitted as evidence with your final submission. Name the files Evidence 1_Presentation_doc 1, _doc2 etc... Prepare a feedback form to be distributed to the audience that seek to gain feedback on: o The effectiveness of the presentation, in particular the following must be addressed in the feedback: If open discussion was encouraged and facilitated If stakeholders were treated fairly and equitably during the presentation If differences were managed constructively If you displayed effective leadership in the way you held the presentation If you responded clearly to questions o The commitment that you, as program manager, displayed in relation to the program vision and, more in general, to the program. It is advisable that you seek assistance from your trainer and assessor to prepare the feedback form. Note that the feedback form should contain your name, student ID and title of your presentation at the top. 3. Presentation of the program vision -delivery Schedule a time to present the presentation prepared in Point 2 during week 3 of delivery. The presentation should be about 10 - 15 minutes, to include time for the class (playing the role of stakeholders in the sponsoring organisation) and the trainer and assessor (playing the role of the program sponsor) to provide feedback, ask questions and negotiate the definition of the program vision. Audio/Video recording consent form Learner’s name: __________________ Date: ________________ Participant’s name Signature By signing this form, you have consented to participating in a recording. Please note that this is an assessable task and your trainer and assessor will complete an observation checklist to assess your performance. Please discuss with your trainer and assessor the criteria assessed in the observation checklist prior to your presentation. 4. Feedback Address all the following: Provide a summary of the feedback received during the presentation from the audience Provide an updated version of the program vision based on the feedback received from the audience Review the written feedback received from the audience (your written feedback forms) and summarise it Submit the hard copies of the feedback forms collected after your presentation to your trainer and assessor Part B - Leadership Plan Develop a leadership plan to effectively support the program. 1. Work environment Develop strategies to build a program work environment of confidence and trust. Develop strategies to address each one of the following points: o Strategies to build an environment where all stakeholders are treated fairly and equitably o Strategies to build an environment where open communication and discussion are encouraged and effectively implemented o Strategies to manage conflicts and difference of views and opinions in a constructive manner o Strategies to timely identify and address issues and concerns 2. Socially responsible practices Develop strategies to embed socially responsible practice into the program. Develop strategies to address each one of the following points: o Strategies to communicate to program staff in constituent projects and components and relevant stakeholders’ explicit expectations for socially responsible practice o Strategies to identify and address effectively threats to socially responsible practice within the program o Identify, list and describe policies and procedures to allow individuals to safely report breaches of socially responsible practice without fear of retaliation. 3. Program staff behaviours Develop strategies to develop the potential of program staff around expected behaviours and roles’ expectations. Develop strategies to address each one of the following points: Strategies to establish individual expectations for constituent project managers Strategies to encourage desirable behaviours and discourage undesirable behaviours Strategies to define, document and communicate agreed individual program roles 4. Learning Environment Develop strategies to support the program by creating a learning environment. Develop strategies to address each one of the following points: o Strategies to encourage project managers and, more in general, program staff and key stakeholders, to view program planning and program planning implementation as a learning process o Strategies to encourage all program staff to treat errors, mistakes and concerns as learning opportunities o Strategies to encourage reflection on and review of practice as a basis for learning o Strategies to develop and maintain plans for identifying, capturing, disseminating and exchanging knowledge Part C - Samples 1. Policies and procedures for socially responsible practices Develop a high-level policy and procedures for individuals to safely report breaches of socially responsible practice within the program, without fear of retaliation 2. Position description for a project manager Develop a draft of a PD for a project manager in your program. 3. Knowledge management Identify what knowledge can be