Answer To: I have attached questions for case study............,and the poster will be based on case study of...
Kuldeep answered on May 12 2021
IS/IT strategy
IS/IT
IS/IT strategy
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Contents
Company and product selection 3
Evolution of IS/IT strategy 4
Major challenges facing business 4
Recent scenario of IS/IT for organisation 5
Role of IS/IT in contemporary environment 6
Reason for Adopting ERP IS/IT strategy 7
Management IS for managing and controlling organisation system 10
Execution of IS/IT strategy should be presented. 11
Conclusion 13
References 14
Company and product selection
Coles Supermarket Australia Pty Ltd. is a popular retail or chain consumer service. The parent company of the organization is Wesfarmers and is headquartered in Melbourne (Coles Supermarkets., 2018). The supermarket was eventually established in 1924 and currently has more than 800 supermarkets across Australia and has a popular brand. With more than 100,000 employees in the organization, it is ruling the entire grocery market. More than 80% of the market share is borne by Coles. They even offer online services by allowing online shopping. The organization’s total assets are $22.1 billion. The structure of the organization helps determine the various regulatory agencies and key personnel for that particular organization. In addition, this organizational structure helps to successfully identify all responsibilities of employees or management. For Coles Supermarket, the top management includes the executive vice president, vice president, and general manager. The middle management consists of pricing coordinators, IT managers, operations managers, secretaries and finance executives. Subordinate management includes salespersons, accounting operators, assistant operations managers, and so on. The three levels of management at Coles Supermarket are described in three different colors. Although Coles Supermarket is a popular supermarket, it often faces various operational problems in their systems. The first operational issue within the Coles Supermarket system was for the online shopping category. For this reason, the business is facing major problems. The organization's online retail supply chain is responsible for providing the company with a huge reputation and customers benefit from it. Only 2% of the entire grocery sales are from online sales. Because its percentage is extremely low; the organization is experiencing major problems. Other e-commerce retailers are benefiting from their online retail supply chain and getting more sales. Coles has turned into a failure in this part as they are not having the option to fulfill their client. The hugest purpose behind this is the items are not accessible. Because of the lower accessibility of the items, the clients are not getting every one of the items on the web and subsequently they are maintaining a strategic distance from this market. This is in the long run prompting the lower offers of the association. The other operational issue of Coles Supermarket is that there are clashes among the representatives of the association. One lakh representatives are working here and accordingly this kind of contention is incredibly risky for the organization.
Evolution of IS/IT strategy
A IT/IS technique is an arranging report that clarifies how data frameworks and innovation ought to be used as a component of an association's general business methodology and must be intended to help the association's business strategy. For associations with full-time CIO this is something that can be simply made and kept up. Nevertheless, in SMEs associations this can be neglected, put the association in hazardous circumstance except if it can re-appropriate everything to only vendor. Multi-seller arrangements are attractive regardless and can be inescapable when e-enablement should be unavoidable (Amini and Sadat Safavi, 2013).
Major challenges facing business
The problems within Coles Supermarket are as follows:
Conflict: Conflicts between employees have become a major issue in organizations. These conflicts should be resolved as soon as possible.
Price: The cost of products and services is higher than other supermarkets, so customers are not satisfied with them.
Stocks: The stock price fell, so Coles Supermarket faced problems with its competitors.
There may be some fraud in the organization of Coles Supermarket. The main types of fraud are fake emails, fake transactions, scams, scams, and more. The reception and usage of bookkeeping programming bundle help any organization to manage the monetary exchanges effectively and quickly. The different kinds of bookkeeping programming bundles are available like Xero, QuickBooks, FreeAgent, Myob and numerous others. Coles Supermarket has executed Xero in their business. This specific programming has given different preferences to the association by just supporting the customers inside lesser time, by giving monetary reports and furthermore by making the joint effort incredibly simpler. Coles Supermarket is attempting to get over their circumstance with the assistance of Xero.
Recent scenario of IS/IT for organisation
Coles Supermarket has obtained the market of Australia by giving different products and ventures. The technique for framework procurement in any organization causes them with a few points of interest. The most critical points of interest of framework obtaining technique basically incorporate decrease of information excess, augmentation of consistency, gigantic uprightness of information, improvised access to information, improved security of information, decrease in passage of information, decrease in information stockpiling and decrease in a wide range of recovery costs. There are different kinds of framework obtaining techniques that are utilized by any association. They are undertaking asset arranging, business programming and client programming. Among the three, Coles Supermarket has taken ERP as the strategy for framework obtaining (Boltena and Gomez, 2012). It is the in all likelihood strategy for them and in this manner they are profited by this by increasing all points of interest of ERP. The real focal points of ERP are streamlining business forms and improving profitability. Coles Supermarket is providing various products to the clients. The flowchart of sales provides all the processes of sales of the organization.
The flowchart of offers for Coles Supermarket begins with the requesting of administrations. At that point the subsequent stage is to finish the buy from demand structure. The third step is to confirm whether it is endorsed or not. On the off chance that the appropriate response is indeed, it is checked whether the installment mode is money or card. If not, the order is rejected. On the off chance that the method of installment is money, installment is taken and receipt is readied and if the...