I have attached a doc with all the resources and instruction as well as the brief
REPORT Executive summary No Need to write anything here I will do it myself! Page of contents Introduction ( PARK ROYAL HOTELs (Parramatta) · Thoroughly introduce the company as part of the introduction. EG – Location, how many rooms etc chain, ( feel free to focus as park royal hotels as a whole) Body o The strategic goals and structure of the organisation · discuss what are the mission and goals of the organisation Recommendation: Read the Samson & Daft (2015) resource and find application in your organisation; identify the organisation's mission, goals; reflect on how you can use SMART goals to support you in your work and study. · are the identified mission and goals lived out by the role players in the organisation Recommendation: Evaluate the organisation’s purpose effectiveness by using the two questionnaires on pages 73 and 77 in the Edmonds (2014) resource. Evaluate the Strategy and goals of the organisation by using the questionnaire on page 119 and apply the Five Point Strategy wheel on page 120 of the Edmonds (2014) resource. · what does the company structure look like Recommendation: Read the Samson & Daft (2015) and Chiplin (2004) resources and draw the structure of your organisation schematically, identify the type of Organisational structure at your organisation and identify and reflect on your role place in this structure. o The organisation’s culture · the visible and invisible values of the organisation Recommendation: Read the Samson & Daft (2015) resource and find application in the organisation; clearly identify examples of both visible and invisible values form the organisation. · note some examples of the organisation’s use of stories, heroes, slogans and ceremonies Recommendation: Read the Samson & Daft (2015) resource and find application in the organisation; give examples of these elements for the organisation. · the organisation’s type of culture Recommendation: Read the Samson & Daft (2015); clearly identify which culture of the four the organisation or department or team falls in and why so. Also, the Cole (2016) source can be applied to evaluate whether the organisation can be considered to be a learning culture. The Samson & daft (2015) resource also explains the relationship between culture and performance o Communication in the organisation · The communication channels engaged by the organisation and its effectiveness Recommendation: Use the Samson & Daft (2015) resource provided in the Module’s learning resources and find information on the workplace for the three business channels and evaluate whether the organisation uses these channels effectively. · Identification of company communication barriers and its solutions Recommendation: Use the Cole (2016) resource to find application for the communication process, the communication barriers present in the organisation and with solutions on overcoming those barriers. · The role of body language in the specific work environment Recommendation: Use the Mind Tools. (2017) resource to investigate what body language is, the Cole (2016) resource also includes very useful information on this topic. · Analyses of the workplace’s intercultural communication Recommendation: The Molinsky (2013) video includes comfort zone and the new culture’s zone of appropriateness. o Leadership in the organisation · workplace leader types and characteristics Daft & Samson (2015) In this text section (read only pages 605 – 614) look at the five levels of leadership, gender influences on leadership ability and the personal characteristics of leaders. Also types of managers and whether our leaders are predominantly production or people orientated. Nichols (2016). What do people desire in their leaders? Read the article about leadership and desired leadership styles. · Stress management The Daft& Samson (2015) resource covers the aspect of Stress management – write some notes on the organisations supervisor/manager’s stress levels and how staff cope with the stress environment. · elements of emotional intelligence The Daft & Samson (2015) as well as the Gupta, Loon & Casimir (2016) resources recap on emotional intelligence. how emotional intelligence (understanding yourself and others) is needed to successfully form part of the workforce by reviewing earlier study on the topic and/or reading pages 581 – 593 of the text in the link. In this part I recommend that you write some notes on the teams emotional intelligence as well as the organisation’s role-players. How important do you think these aspects are specifically for the industry workday? o Teamwork in the organisation · Comment on the types, sizes, norms and member roles (Look at the Robbins, DeCenzo, Couter and Woods(2014) resource for the theory to be applied). For instance, how many employees in the team, is there a leader, what type of team is it and what does each person in the team contribute. · Team cohesiveness and emotional intelligence (Look at the Cole (2016) resource for the theory to be applied) –how cohesive the team is and what the general emotional intelligence levels are. · Groupthink and group conflict (Look at the Clegg, Kornberger & Pitsis (2011) and the Ganino (n.d.) resources for the theory to be applied). to what extent groupthink is an issue in the organisation and how is group conflict handled. o Motivation in the organisation. Novak, D. (n.d.). would be a great resource to use and Cole, K. (2016). Daft, R. L., & Samson, D. (2015) is also very useful Be very specific in the analyses and comment on good practice as well as motivate areas for improvement in your organisation. · Use the prescribed sources as basis for information and extend these sources through the application of prior learning and further research, especially the business environment the organisation operates in. Good referencing is essential. Conclusion Reference: Below are the resources for you need to apply Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Strategic Goals.pdf FlikliTV (2015, October 26). Achieve More by setting Smart Goals [Video file]. Retrieved from https://www.youtube.com/watch?v=yA53yhiOe04 Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Organisational Structure.pdf Chiplin, J. (2004). Hospitality (2nd ed.). Sydney, NSW: Hospitality Books. Hospitality structures.pdf Edmonds, S. C. (2014). The culture engine [ProQuest]. Retrieved from the Online Library. http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1779317 Edmonds, S. C. (2014). The culture engine [ProQuest]. Retrieved from the Online Library. http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1779317 Daft, R. L., & Samson, D. (2015). Management.Retrieved from the online library: http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1991004 Cole, K. (2016). Management Theory and Practice (6th ed.). Victoria, Australia: Cengage learning. Learning Culture Bragman, P. (2009, June 25). A good way to change a corporate culture [Web log post]. Retrieved from http://blogs.hbr.org/2009/06/the-best-way-to-change-a-corpo/ Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Selftest Culture Lublin, N. (2013, 21). Wall Street Journal Tip of the Week [Video file]. Retrieved from http://www.wsj.com/video/tip-of-the-week-nancy-lublin/5EF69FFC-671E-4F11-8F2E-DCB33E79936A.html Leinwand, P., & Davidson, V. (2016). How Starbucks’s Culture brings Its Strategy to Life. Retrieved from https://hbr.org/2016/12/how-starbuckss-culture-brings-its-strategy-to-life Cole, K. (2016). Management Theory and Practice (6th ed.). Victoria, Australia: Cengage learning. Communication Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Communication Channels Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Listening Keys Molinsky, M. (2013, March 26). Reaching across Cultures without Losing Yourself [Video file]. Retrieved from https://hbr.org/video/2363497345001/reaching-across-cultures-without-losing-yourself Bryant, A. (n.d.). Lost in Translation: The Problem with Email [Video file]. Retrieved from http://bigthink.com/videos/lost-in-translation-the-problem-with-email Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Social Selftest Mind Tools. (2017). Body Language: Understanding Non-Verbal Communication. Mindtools.com. Retrieved 5 July 2017, from https://www.mindtools.com/pages/article/Body_Language.htm Daft, R. L., & Samson, D. (2015). Management, (pp.581 – 593). Retrieved from: http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1991004 Daft, R. L., & Samson, D. (2015). Management, (pp.605 - 614). Retrieved from: http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1991004 McGill University (2011, February 11). Richard Branson: Talking Management [Video file]. Retrieved from http://www.youtube.com/watch?v=DCXOnloZyYk Harvard Business Review (2017, February 24). What Great Managers do [Video file]. Retrieved from https://hbr.org/video/5335748697001/what-great-managers-do Kaplan, R. S. (n.d.). Starting from Scratch: Make Over Your Business (and yourself) [Video file]. Retrieved from http://bigthink.com/videos/starting-from-scratch-make-over-your-business-and-your-self Samson, D., & Daft, R. L. (2015). Fundamentals of management (5th ed.), p.443. Sydney, NSW: Cengage Learning Australia Leadership Selftest Nichols, A. L. (2016). What do people desire in their leaders? The effect of leadership experience on desired leadership traits. Leadership & Organization Development Journal, Vol. 37 Issue: 5, pp.658-671 Leadership 1 Li, Z. Gupta, B. Loon, M. Casimir, G. (2016). Combinative aspects of leadership style and emotional intelligence. Leadership & Organization Development Journal, Vol. 37 Issue: 1, pp.107-125 Leadership 2 Robbins, S.P., DeCenzo, D.A., Couter, M., & Woods, M. (2014). Management: the essentials (2nd ed.). Australia: Pearson. Teamwork Cole, K. (2016). Management Theory and Practice (6th ed.). Victoria, Australia: Cengage learning. Team Emotional Intel Clegg, S., Kornberger, M. & Pitsis, T. (2011). Managing & Organisations: An introduction to theory and practice (3rd ed.). London, Great Britain, SAGE Publications. Group Think Lovelock, C.H., Patterson, P.G., & Wirtz, J. (2011). Services marketing: An Asia-Pacific and Australian Perspective (5th ed.). Frenchs Forest, NSW, Pearson Australia. Singapore Airlines Example Heffernan, M. (2015, May). Margaret Heffernan: Forget the pecking order at work [Video file]. Retrieved from https://www.ted.com/talks/margaret_heffernan_why _it_s_time_to_forget_the_pecking_order_at_work?language=en#t-476487 Ganino, M. (n.d.). How to run effective team meetings [Video file]. Retrieved from https://www.typsy.com/discover/lessons/how-to-run-effective-team-meetings/ Samson, D., & Daft, R.L. (2015). Fundamentals of management (5th ed.). Sydney, NSW: Cengage Learning Australia. Teamwork Selftest Rampton, J. (2015). How to Grow and Manage International Teams. Retrieved from https://www.forbes.com/sites/johnrampton/2015/05/15/how-to-grow-and-manage-international-teams/#39e7cccb2c60 Daft, R. L., & Samson, D. (2015). Management. Retrieved from the online library: http://ebookcentral.proquest.com.ezproxy.laureate.net.au/lib/think/detail.action?docID=1991004 Cole, K. (2016). Management Theory and Practice (6th ed.). Victoria, Australia: Cengage learning. Poor Motivators Lovelock, C.H., Patterson, P.G., & Wirtz, J. (2011). Services marketing: An Asia-Pacific and Australian Perspective (5th ed.). Frenchs Forest, NSW, Pearson Australia. Empowerment Novak, D. (n.d.). Your effort recognised at Work? If not, you are essentially taking a