I dont need reference and long answers it can be short but has to be relevant to the question
Overview Item 1 of 9 If you are doing this course as a workplace-based student, you may be able to use your workplace’s own documents, templates and other resources. Make sure you have your supervisor’s permission to use workplace documents and resources before you start this task. Remember! When you choose a document, think about privacy and confidentiality: · Should you be removing this document from your workplace? · Do you need to black out names, addresses and other identifiable information? · Does this document show financial information, such as salaries, bank account numbers or budgets? If in doubt, always check with your supervisor. You will need to choose three clients that you have worked with, or are currently working with, who have complex needs and require a range of services and support. When completing this project, ensure that you do not use personally identifiable information by using their real name; simply refer to them as Client 1, Client 2 and Client 3; or you can submit the documentation with their personal details blocked out. When choosing three clients, discuss your choices with your workplace supervisor and your trainer to ensure that they qualify as having complex needs. These will be clients who need to be provided with multiple supports and services. Instruction: Part A Item 2 of 9 Facilitate a case conference and client meetings, then submit a case plan that you have developed for each client that includes the following: 1. A background of the client including details of their complex needs. Document the following: · The family structure of the client and their family dynamics · Any cultural considerations that need to be taken into account eg preferred protocols · Issues and barriers faced by the client and their family and carer (if applicable) · Communication requirements of the client and family/carer and how these were established · Decision making for the client – who is involved and how. 2. Details of the needs of the client. Include details of the types of services, resources and supports the client requires, including any arrangements necessary for interpreters, and barriers they face in accessing multiple services. 3. A full range of local services and supports available to the client. 4. Details of the service providers selected to provide the required services, support, and resources including details of appropriateness, timeframes and the expected outcomes that will be achieved and all referral requirements of the selected services. 5. Details of the funding arrangement – include the range and any requirements of the arrangement. 6. Barriers to outcomes identified in collaboration with the client and other services and details on how these barriers will be addressed. 7. Prioritisation of the multiple needs and how this was decided upon. 8. Negotiations of the collaborative working arrangements for all services involved in the case plan 9. Coordination requirements and boundaries that have been agreed upon between service providers and details of how client confusion will be minimised. 10. Details of any organisational policies and procedures and regulatory standards you are required to follow for this project; including details of any legislative or statutory mandates that may apply for this case. Part A - Case Plan - Client 1 Item 3 of 9 1. A background of the client including details of their complex needs. Document the following: · The family structure of the client and their family dynamics · Any cultural considerations that need to be taken into account eg preferred protocols · Issues and barriers faced by the client and their family and carer (if applicable) · Communication requirements of the client and family/carer and how these were established · Decision making for the client – who is involved and how. 2. Details of the needs of the client. Include details of the types of services, resources and supports the client requires, including any arrangements necessary for interpreters, and barriers they face in accessing multiple services. 3. A full range of local services and supports available to the client. 4. Details of the service providers selected to provide the required services, support, and resources including details of appropriateness, timeframes and the expected outcomes that will be achieved and all referral requirements of the selected services. 5. Details of the funding arrangement – include the range and any requirements of the arrangement. 6. Barriers to outcomes identified in collaboration with the client and other services and details on how these barriers will be addressed. 7. Prioritisation of the multiple needs and how this was decided upon. 8. Negotiations of the collaborative working arrangements for all services involved in the case plan. 9. Coordination requirements and boundaries that have been agreed upon between service providers and details of how client confusion will be minimised. 10. Details of any organisational policies and procedures and regulatory standards you are required to follow for this project; including details of any legislative or statutory mandates that may apply for this case. Part A - Case Plan - Client 2 Item 4 of 9 1. A background of the client including details of their complex needs. Document the following: · The family structure of the client and their family dynamics · Any cultural considerations that need to be taken into account eg preferred protocols · Issues and barriers faced by the client and their family and carer (if applicable) · Communication requirements of the client and family/carer and how these were established · Decision making for the client – who is involved and how. 2. Details of the needs of the client. Include details of the types of services, resources and supports the client requires, including any arrangements necessary for interpreters, and barriers they face in accessing multiple services. 3. A full range of local services and supports available to the client. 4. Details of the service providers selected to provide the required services, support, and resources including details of appropriateness, timeframes and the expected outcomes that will be achieved and all referral requirements of the selected services. 5. Details of the funding arrangement – include the range and any requirements of the arrangement. 6. Barriers to outcomes identified in collaboration with the client and other services and details on how these barriers will be addressed. 7. Prioritisation of the multiple needs and how this was decided upon. 8. Negotiations of the collaborative working arrangements for all services involved in the case plan. 9. Coordination requirements and boundaries that have been agreed upon between service providers and details of how client confusion will be minimised. 10. Details of any organisational policies and procedures and regulatory standards you are required to follow for this project; including details of any legislative or statutory mandates that may apply for this case. Part A - Case Plan - Client 3 Item 5 of 9 1. A background of the client including details of their complex needs. Document the following: · The family structure of the client and their family dynamics · Any cultural considerations that need to be taken into account eg preferred protocols · Issues and barriers faced by the client and their family and carer (if applicable) · Communication requirements of the client and family/carer and how these were established · Decision making for the client – who is involved and how. 2. Details of the needs of the client. Include details of the types of services, resources and supports the client requires, including any arrangements necessary for interpreters, and barriers they face in accessing multiple services. 3. A full range of local services and supports available to the client. 4. Details of the service providers selected to provide the required services, support, and resources including details of appropriateness, timeframes and the expected outcomes that will be achieved and all referral requirements of the selected services. 5. Details of the funding arrangement – include the range and any requirements of the arrangement. 6. Barriers to outcomes identified in collaboration with the client and other services and details on how these barriers will be addressed. 7. Prioritisation of the multiple needs and how this was decided upon. 8. Negotiations of the collaborative working arrangements for all services involved in the case plan. 9. Coordination requirements and boundaries that have been agreed upon between service providers and details of how client confusion will be minimised. 10. Details of any organisational policies and procedures and regulatory standards you are required to follow for this project; including details of any legislative or statutory mandates that may apply for this case. Instructions - Part B Item 6 of 9 Complete an evaluation report for each of the clients after the coordination of services has taken place. Include the following information in your report: 1. How you identified your duty of care requirements for this client and how you implemented and maintained them throughout the coordination process 2. How you communicated with the client and provided them with information about your role in the process. Include details of: · Meetings you had with the client and who else was involved in these meetings · Communication styles and techniques employed throughout the process. 3. How you facilitated communication between the service providers to identify and manage any duplication of services. Provide details and any duplications or possible duplications of service you identified and managed. Include details of the impact that service duplication would have on this client. 4. How you worked with the client to monitor their progress and how you handled any confusion they had about their case plan. Include details and information on how this was managed. 5. How you obtained feedback from the client about the services they were provided with. Include details of the feedback the client provided you with and how this was done. 6. How you managed contingencies throughout the project and details of these. 7. How you identified and implemented further support for the client to meet their changing needs or to assist them with their progress in meeting the outcomes they are working towards. 8. Documentation protocols you followed for this project including details of which documentation needed to be filled out and at which time; and where and how the information is stored in line with privacy legislation and any other security or organisational requirements. Part B - Evaluation report - Client 1 Item 7 of 9 1. How you identified your duty of care requirements for this client and how you implemented and maintained them throughout the coordination process 2. How you communicated with the client and provided them with information about your role in the process. Include details of: · Meetings you had with the client and who else was involved in these meetings · Communication styles and techniques employed throughout the process. 3. How you facilitated communication between the service providers to identify and manage any duplication of services. Provide details and any duplications or possible duplications of service you identified and managed. Include details of the impact that service duplication would have on this client. 4. How you worked with the client to monitor their progress and how you handled any confusion they had about their case plan. Include details and information on how this was managed. 5. How you obtained feedback from the client about the services they were provided with. Include details of the feedback the client provided you with and how this was done.