I don’t like waiting in long lines at the supermarket or bank (or even short lines). I tell myself that I have more important things to do, and I don’t want any delays in gratifi cation. The checkout...

I don’t like waiting in long lines at the supermarket or bank (or even short lines). I tell myself that I have more important things to do, and I don’t want any delays in gratifi cation. The checkout clerk or teller is working hard to satisfy everyone, and my ego should develop an anticathexis against these id impulses. But all too often the id impulses win out, and I become childishly impatient.