How do different decision-making constituencies in an organization use business intelligence, and what is the role of information
systems in helping people working in a group
make decisions more efficiently?
• List each of the major decision-making constituencies in an organization and describe
the types of decisions each makes.
• Define and describe the balanced scorecard
method and business performance
management.
• Define a group decision-support system
(GDSS) and explain how it differs from a
DSS.
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