How can firms assess the business value of information systems? • List and describe the major costs and benefits of information systems. • Distinguish between tangible and intangible benefits. •...

How can firms assess the business value of

information systems?

• List and describe the major costs and benefits of information systems.

• Distinguish between tangible and intangible

benefits.

• Define capital budgeting and list the principal capital budgeting models for evaluating

IT projects.